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BMW Encinitas - Service Center

Carlsbad, CA

4.2
395 Reviews

395 Reviews of BMW Encinitas - Service Center

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September 30, 2023

Manuel took very good care of myself and my vehicle. The service was very fast. Would recommend to anyone to get their vehicle taken care of at bmw of Carlsbad! More

by Ray Van Laningham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel
Oct 02, 2023 -

BMW of Carlsbad responded

Hi Ray, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Carlsbad and we hope to be of service again in the future.

September 30, 2023

Love my BMW team! Makes getting repairs done easy. A Loaner car is what makes me use BMW. More

by suzie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 02, 2023 -

BMW of Carlsbad responded

Hi Suzie, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2023

The brand new dealership is outstanding in efficiency and organization. My car was serviced within the time frame given to me. More

by railway_rubicon0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith R. Sherman
Oct 02, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 26, 2023

BMW of Carlsbad is quite a gorgeous new facility. But you get the same great service as we did in Vista. Richard, my Service Manager is always cheerful and helpful (and definitely patient, with all More

by rnrpeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil, Richard Correa
Sep 28, 2023 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Now that Vista, Encinitas, and Carlsbad have combined service and dealerships, the number of cars on a Saturday waiting to be serviced was approximately 15 cars before 08:30! In addition, there are no l More

by paganmichi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny/Kris
Sep 28, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (760) 335-6124 to discuss what we can do to help.

September 23, 2023

We had an appointment at the designated time and the service rep was waiting for us. It took longer than we anticipated for the service and we left the car all afternoon and the car was ready at the end More

by jpaeske
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 26, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 20, 2023

Kindness, quickness ,service is good ,First class facilities, Comfortable environment, the price is expensive, if there are more discount, I think it would be great More

by Jianzhong Luo
Recommend Dealer
Yes
Employees Worked With
Richard
Sep 24, 2023 -

BMW of Carlsbad responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

September 19, 2023

Omar and the service team always provide the best service! They are great to communicate and schedule service with and always make me feel taken care of. Even though I have moved to downtown San Die More

by megan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar, Miguel
Sep 20, 2023 -

BMW of Carlsbad responded

Hi Megan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 19, 2023

Technician Dennis Dunwoodie and Kristopher the service advisor at BMW Carlsbad are very attentive and always do a great job More

by DSH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis and Kris
Sep 20, 2023 -

BMW of Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. If you have any further questions, please give us a call. We're always happy to help!

September 18, 2023

Clean, great people, responsive and pleasure to work with. Very professional and overall wonderful personnel and experience More

by BMWman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Medina and Felix
Sep 20, 2023 -

BMW of Carlsbad responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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