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BMW Encinitas - Service Center

Carlsbad, CA

4.2
402 Reviews

402 Reviews of BMW Encinitas - Service Center

Sort by
April 03, 2025

They do a great job maintaining my car. I never feel I'm being sold more than I need. More

by rhysespieces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
April 01, 2025

The service people are very good. The price, of the oil change, was the most I have ever paid in the 80 years I have owned a car or truck. More

by rocky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
March 26, 2025

I dropped off my vehicle for front tires. was not aware of vehicle needing recalls to be performed. i did mention my wipers were not operating well and that the rear hatch has issues opening. More

by eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ARTHUR,ALVAREZ
Mar 27, 2025 -

BMW of Carlsbad responded

Hello Eric, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 12, 2025

Service Manager, Art, went the extra mile for me. He was pleasant and very knowledgeable. More

by Altenri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art
Mar 14, 2025 -

BMW of Carlsbad responded

Hi, thank you for your positive review. We're happy to have been of service to you.

February 11, 2025

Omar took good care of us with our service needs. Carlsbad BMW provided us with a great loaner car which helped us a lot! More

by A.keenan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar
Feb 13, 2025 -

BMW of Carlsbad responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

January 28, 2025

Great job by all. I purchased my car at BMW of Carlsbad, I live in Santa Clarita, 122 miles away. I took my car one time to my local BMW dealership for service one t More

by NancyPalmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stefano Ceccarelli
Feb 01, 2025 -

BMW of Carlsbad responded

Hi, we are very happy we could provide you with a positive experience! Feel free to stop by if you ever need any more help.

January 03, 2025

i am very pleased with the service that michele (customer service agent) provided. i have been driving my i3 and servicing my car at the dealership for 7yrs. this is the first time where the service went abo More

by alex chan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michele
Jan 04, 2025 -

BMW of Carlsbad responded

Hi Alex, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2024

David my service was great , very informative and helpful he really went above and beyond to get us what was right for our car . Really happy with his service and the work that was done on my X1 More

by and.torr87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Alvarado
Dec 03, 2024 -

BMW of Carlsbad responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Carlsbad. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 05, 2024

Carwash left dirt and dust on the hood, It also scratched the surface big time More

by jimmy_zing
Service Time
Recommend Dealer
No
Employees Worked With
Advisor Bjern Larson is good, but not the carwash guys
Nov 08, 2024 -

BMW of Carlsbad responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (760) 335-6124. We hope to hear from you.

October 10, 2024

The facility is organized and well staffed. Keith (service rep) was very efficient and concise. Work was done quickly and right. The turn around was fast and price reasonable. I congrat More

by Steve I.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Sherman
Oct 12, 2024 -

BMW of Carlsbad responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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