BMW Encinitas - Service Center

Beautiful setting, nice coffee bar and comfortable furniture. Labeeb was our service consultant and he was great and thorough. furniture. Labeeb was our service consultant and he was great and thorough. More

Service is great - great communication from Keith, walks thru up front services and cost and keeps you informed of status. Car was ready when they said it would be! thru up front services and cost and keeps you informed of status. Car was ready when they said it would be! More

This dealership is the worst I have experienced inover 50 years of loyal BMW ownership. Attractive new building but rude and unprofessional staff. years of loyal BMW ownership. Attractive new building but rude and unprofessional staff. More

They do a great job maintaining my car. I never feel I'm being sold more than I need. I never feel I'm being sold more than I need. More

The service people are very good. The price, of the oil change, was the most I have ever paid in the 80 years I have owned a car or truck. The price, of the oil change, was the most I have ever paid in the 80 years I have owned a car or truck. More

I dropped off my vehicle for front tires. was not aware of vehicle needing recalls to be performed. i did mention my wipers were not operating well and that the rear hatch has issues opening. was not aware of vehicle needing recalls to be performed. i did mention my wipers were not operating well and that the rear hatch has issues opening. ARTHUR had the technician confirmed my concerns and the issue were resolved. super happy with the service More

Service Manager, Art, went the extra mile for me. He was pleasant and very knowledgeable. He was pleasant and very knowledgeable. More

Omar took good care of us with our service needs. Carlsbad BMW provided us with a great loaner car which helped us a lot! Carlsbad BMW provided us with a great loaner car which helped us a lot! More

Great job by all. I purchased my car at BMW of Carlsbad, I live in Santa Clarita, 122 miles away. I took my car one time to my local BMW dealership for service one t I purchased my car at BMW of Carlsbad, I live in Santa Clarita, 122 miles away. I took my car one time to my local BMW dealership for service one time, I felt unheard and dismissed. I find it is worth the drive to bring my car to BMW of Carlsbad where I know I am cared for as a valued customer. Stefano always goes beyond to address me with respect. I can truly say each person I encountered there was amazing. I felt the job was completed in record time. The team notifications kept me up to speed and the video of the undercarriage was amazing, it helped me to know my own car. A JOB WELL DONE. Thanks so much I will see you again for my next service. More

i am very pleased with the service that michele (customer service agent) provided. i have been driving my i3 and servicing my car at the dealership for 7yrs. this is the first time where the service went abo service agent) provided. i have been driving my i3 and servicing my car at the dealership for 7yrs. this is the first time where the service went above and michele listened and solved my car's issue and concerns. (instead of just get my off the property via lyft). amazing communications with status update and proactive More