BMW of Cape Cod, A Premier Company - Service Center
Hyannis, MA

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center
Just about everyone in the facility, other than the gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were t gentleman who opened the door as I drove out, seemed disinterested in the people around them. I got the impression they would prefer no people were there so that they could concentrate on the "important" stuff - paperwork and technology. They go through the motions - That's at best - average. More
For me the dealership is conveniently located, the facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress facilities are very well maintained and the staff is helpful. The process to set up an appointment is easy and they kept me informed on the progress and timing of the work. More
They took my vehicle maintenance seriously and even anticipated needs I wasn’t aware of. The technician in the video sounded experienced and invested. Service Advisor was knowledgeable and efficient anticipated needs I wasn’t aware of. The technician in the video sounded experienced and invested. Service Advisor was knowledgeable and efficient More
Had an issue with quoted service needed post oil change inspection. Manager worked with me to help retain our repeat business. Service coordinator was pleasant and easy to work with. Like most in the servi inspection. Manager worked with me to help retain our repeat business. Service coordinator was pleasant and easy to work with. Like most in the service industry, they appear to be in a rebuild phase. Hoping they’re able to provide a high quality experience long term. More