BMW of Cape Cod, A Premier Company - Service Center
Hyannis, MA

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center
The dealership is immaculate & the people are great I highly recommend this experience Always punctual and very respectful of my time I’ve never had a negative encounter I tell everyone about service I highly recommend this experience Always punctual and very respectful of my time I’ve never had a negative encounter I tell everyone about service More
They charged me TWICE for repairs that were under warranty This dealership smells good when you walk in to buy a car, but the customer service ends when you pull off the lot. I emailed the general manager twi This dealership smells good when you walk in to buy a car, but the customer service ends when you pull off the lot. I emailed the general manager twice and he never even responded with any explanation at all More
Great service writer-above and beyond Couldn't be happier- our car had been in many times for minor problems Maeve made it all good-Karen & Jeff Brown Thanks so much !!!! Couldn't be happier- our car had been in many times for minor problems Maeve made it all good-Karen & Jeff Brown Thanks so much !!!! More
Joe Martin did a quick fix - great service! We discovered a damaged rear view mirror on the certified BMW 535i several days after I purchased it. Joe Martin stepped right in and had parts order We discovered a damaged rear view mirror on the certified BMW 535i several days after I purchased it. Joe Martin stepped right in and had parts ordered and got it fixed like new in no time. Great service from Joe and Cape Cod BMW! More
Top rated We purchased 2 Cars from Bmw of Cape Cod and it was a pleasant experience. We worked with Ben, who was very helpful in determining what our needs wer We purchased 2 Cars from Bmw of Cape Cod and it was a pleasant experience. We worked with Ben, who was very helpful in determining what our needs were. The purchase was easy. The service we have had done was also very easy and accommodating to our schedules. We highly recommend dealing with Ben in sales and Rebecca in the service dept. More
Outstanding in every way! I have felt as comfortable and doted on with each and every visit, including the day I got the car. My salesman, Ben Whitney, always spends time wit I have felt as comfortable and doted on with each and every visit, including the day I got the car. My salesman, Ben Whitney, always spends time with me during my service visits and is quick to return my phi all’s when I have quesyabout my account and my vehicle. I have to drive 45 minutes back and forth from home to deal there, but it’s definetly worth it. More
Fantastic! Exceptional! Great service! Great service dept. Feedback and attention to detail throughout the entire service experience. Great experience. Thank you! Cant wait t Great service! Great service dept. Feedback and attention to detail throughout the entire service experience. Great experience. Thank you! Cant wait to return for my next service!! More

Stress free, pleasant I found this dealership to be very friendly, accomidating, very fair. No pressure what’s so ever.. the dealership was spotless and had the smell of a I found this dealership to be very friendly, accomidating, very fair. No pressure what’s so ever.. the dealership was spotless and had the smell of a high end hotel ... the staff are all wonderful. And make you feel very welcome .. Ben is on my speed dial and always is very sweet, and most accommodating .. very pleasant man.. More
sales contact I had a couple of questions and Ben was more than prompt to get back to me and did his best to make sure he answered my questions completely. I had a couple of questions and Ben was more than prompt to get back to me and did his best to make sure he answered my questions completely. More
Great Customer service I was having issues with my Apple Play. I initially worked with Rebecca and she swiftly connected me with the BMW genius service. I have worked with h I was having issues with my Apple Play. I initially worked with Rebecca and she swiftly connected me with the BMW genius service. I have worked with her before and she is always friendly and accommodating. I ultimately worked with Brandon who was excellent. He took the time to test the system and teach me how to use it and trouble-shoot. He is clearly very intelligent and knows his stuff! More