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BMW of Cape Cod, A Premier Company - Service Center

Hyannis, MA

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515 Reviews
Call Service Center (508) 815-5500

515 Reviews of BMW of Cape Cod, A Premier Company - Service Center

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August 07, 2024

Bad service mechanics dont do a thorough job and dont honor their work Repeatedly have to have everything they fix fixed again. Everything they touch has to be repaired again and they charge you for it More

by Ccnativeshellfish
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Manager of Service Dept
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May 15, 2023

I was quite surprised when I learned of rodent damage to the electrical wires in my car. My car is garaged, and I have an exterminator check the house and garage regularly. The estimate of over $2000 was More

by MACDONALD70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Pimental
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May 15, 2023

They did a great job on a small warranty issue and got me in and out very quickly. More

by CAPT.ERIC8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Capparella, Charley Claffey
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May 15, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

May 13, 2023

Every single person I interacted with was exceedingly kind and helpful. Very professional and quick service More

by Seanfields1604
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
May 14, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

May 12, 2023

Outstanding! Taylor was nothing but professional and helpful. This is my first BMW and won't be my last. More

by Jbagni16
Recommend Dealer
Yes
Employees Worked With
Hi
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May 14, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

May 07, 2023

Attentive, engaging and considerate. Knowledgeable, organized, kind, appreciative. Excellent detail work on car. Thank you for hiring a military veteran. More

by DENNIS.M.KASS
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
May 08, 2023 -

BMW of Cape Cod, A Premier Company responded

Dennis, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing BMW of Cape Cod, A Premier Company! Myles Leavitt - Service Manager mleavitt@drivepremier.com

May 05, 2023

Always professional and courteous. The video is amazing that they took of the whole car and told me what may need to be done soon More

by hanzsc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
May 07, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

May 03, 2023

This is my second purchase at premier of cape cod. I purchased an Audi and a BMW. Alex the sales manager assisted us with both purchases and was extremely pleasant, helpful, and knowledgeable. He went More

by brittanymacinnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bela Rua, Eric Montiero, Alex Robbins, Chris Spence, Mike Tullie, Charley Claffey
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May 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Brittany, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alex, Mike, and our team met your expectations. Thank you again for choosing BMW of Cape Cod, A Premier Company, we look forward to having you as one of our valued customers for many more years to come! Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 30, 2023

Excellent Very quick, informative, nice I would recommend Done done done done done done done More

by BELLPIP
Recommend Dealer
Yes
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May 01, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Myles Leavitt - Service Manager mleavitt@drivepremier.com

April 29, 2023

All the work was done well. My formerly scuffed wheels look great and we’re done on time. More

by KM03
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Report | Print
May 01, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at BMW of Cape Cod, A Premier Company to be a positive one. Please don't hesitate to reach out if you need anything else. Myles Leavitt - Service Manager mleavitt@drivepremier.com

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