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BMW of Cape Cod, A Premier Company

Hyannis, MA

4.6
1,326 Reviews
When you step through the front entrance of BMW of Cape Cod, a Premier Companies business, you leave your concerns and struggles at the door. We're committed to providing an exceptional dealership experience to each and every one of our customers, whether they've come to us for BMW sales, affordable financing and leasing, reliable auto parts or expert BMW service. At the end of the day, we wouldn't be here without you! We sell exceptional driving experiences at this BMW dealership near Harwich, MA. We provide shoppers with a transparent sales process, a secure pricing structure and some of the best cars on the road today. Our new vehicle inventory is made up of everything from captivating BMW 4 Series convertibles and coupes to powerful X5 SUVs to sporty 5 Series sedans. Our pristine new vehicles are truly a sight to see and a treat to test-drive, but you can also score luxurious vehicles at more economical prices by buying from our used inventory. For your convenience, you'll find the same price on used vehicles at any Premier Companies dealership. That means you can stop driving to and fro to compare the costs and concentrate on finding a car you'd love to drive. Whatever you decide to buy, trust our BMW finance experts to set up a payment plan that works for you. Regularly service your BMW at a qualified facility and you'll be driving it for many miles and many years to come. At BMW of Cape Cod, you can be certain that your vehicle will be repaired by true professionals. Our BMW service staff is focused on correct and meticulous automotive upkeep; we're all about keeping you safe on the road. If it's parts that you are after, our BMW dealership near Plymouth is a great place to buy OEM BMW parts and accessories. Come to us the next time you need to replace a faulty component or personalize your vehicle -- you won't regret the decision! Call or visit BMW of Cape Cod today. We're located at 500 Yarmouth Road in Hyannis, MA. We hope to see you soon!
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500 Yarmouth Road

Hyannis, MA

02601

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Showing 1,326 reviews

March 10, 2023

Excellent service, good follow up. Free car wash in an excellent facility was another Plus. More

by RDAMERIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Mar 13, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

I had my vehicle there a week and was disappointed I couldn’t get a loaner car. I spent $500 out of pocket while some of your customers are offered a free vehicle. If that free service is built in to th More

by CHEFBOB21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maeve Maher
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 09, 2023

The guys at Cape Cod were AWESOME! They were friendly, professional and they assisted us with obtaining our vehicle. The entire process was short and easy. The only thing missing was t More

by blackice464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Harrington, Paul Capparella
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Alex Robbins - Sales Manager arobbins@drivepremier.com

March 09, 2023

I had an issue with my vehicle and the took me right in, identified the issue and I was back on road within an hour. More

by katowen
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony Carter
Mar 10, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 06, 2023

Professional, courteous, prompt, thorough and friendly. What more could want?! Loved the video from the technician reviewing the service.great job team! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey, Madison Mascarelli
Mar 07, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you so much for your kind words, Paul, and for taking the time to leave us this wonderful feedback! Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 04, 2023

The team at Cape Cod BMW was excellent. Tim was extremely attentive and provided excellent follow-up. Alex went above and beyond by coming to my home to assess my car/determine the trade in More

by jessicastevens80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Muldoon, Richard Harrington, Bela Rua, Alex Robbins
Mar 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at BMW of Cape Cod, A Premier Company are glad to have you as a customer. Alex Robbins - Sales Manager arobbins@drivepremier.com

March 04, 2023

Very happy about the service except the car was not wash or the inside vacuum It was looking forward to that More

by Kschachter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Mar 05, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and we will share your comments with the team here at BMW of Cape Cod, A Premier Company. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 02, 2023

Great service. Clear diagnosis of issues with my car and guidance on next steps to making repairs. More

by Edroy Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charley Claffey
Mar 03, 2023 -

BMW of Cape Cod, A Premier Company responded

Thank you for taking the time to share your feedback with us, Edroy. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 01, 2023

Customer service was lacking. . Requested help from the manager and no follow up or return call from manager. More

by ANGDRW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charley Claffey
Mar 02, 2023 -

BMW of Cape Cod, A Premier Company responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your information? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Myles Leavitt - Service Manager mleavitt@drivepremier.com

March 01, 2023

The service was great, my car was in for a warranty inspection, all work was completed efficiently and I was back on the road. More

by katowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Carter
Mar 02, 2023 -

BMW of Cape Cod, A Premier Company responded

Thanks for sharing your thoughts about your experience with BMW of Cape Cod, A Premier Company. We appreciate your business and hope to see you again soon! Myles Leavitt - Service Manager mleavitt@drivepremier.com

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