BMW of Cape Cod, A Premier Company
Hyannis, MA
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Have had 2 pleasant buying experiences at this dealership. Professional and knowledgeable sales and support staff. Excellent waiting area too dealership. Professional and knowledgeable sales and support staff. Excellent waiting area too More
Professional, pleasant buying experience. Direct process no hoops to jump through or song and dance. Direct pricing and friendly staff members that make the buying experience a positive one. Direct process no hoops to jump through or song and dance. Direct pricing and friendly staff members that make the buying experience a positive one. More
I highly recommend this dealership for their impeccable customer service and seamless process in shopping for a vehicle. From the first person to answer the phone, to the receptionist who warmly greeted u customer service and seamless process in shopping for a vehicle. From the first person to answer the phone, to the receptionist who warmly greeted us we were made to feel like royalty with each person we encountered. Joe was amazing and worked hard to make the stressful car buying process effortless. His friendly, calm demeanor quickly put us at ease. Having the ability to test drive the vehicle on our own gave us the flexibility to talk freely without a sales rep in the back seat while driving, which was not the case with other dealers we visited. We purchased a used vehicle and it was delivered on our schedule and it was flawless. A week after purchasing our vehicle we realized a light was out and we contacted the dealership to resolve the issue. They were incredibly responsive with our concern and worked very quickly to remedy to put us in touch with a nearby Lincoln dealer since we were now off Cape. Both Richard and Joe contacted my husband and I to ensure everything was resolved quickly. A stellar operation with first class customer service and beautiful cars. More
Bmw of Cape Cod its absolutely amazing. Highly recommended to everyone. I did lease a car for 3 years , and in the end I decided to purchase. John Durkin helped me and made it so easy and Highly recommended to everyone. I did lease a car for 3 years , and in the end I decided to purchase. John Durkin helped me and made it so easy and convenient for me to buy out my lease. Thank you for your help and service More
We were in and out of the dealership in just a few hours with the purchase of our new X5. Umut the sales rep was great. Gave us the trade in value we wanted and was very patient in explaining the feature#s with the purchase of our new X5. Umut the sales rep was great. Gave us the trade in value we wanted and was very patient in explaining the feature#s of our new car. We would highly recommend this dealership. More
When I first purchased a certified pre-owned car, on the way home to Boston a “repair needed” light came on. I returned the car and it was fixed. A year later the same error light came on. My local BMW deal way home to Boston a “repair needed” light came on. I returned the car and it was fixed. A year later the same error light came on. My local BMW dealer indicated the first repair was incomplete. I called BMW of Cape Cod. They examined the vehicle and took full ownership for the situation. They gave me a loaner (a brand new car!), and repaired my car. They installed all new components rather than just “repair” the car. It would have been a costly repair but they fully absorbed all expenses. I even got a coupon for a free car wash and window/floor cleaning. They were remarkable and they did right by me. More
The dealership was excellent, staff members were knowledgeable and helpful, facilities were clean and spacious, and the experience was top tier. James was especially helpful. knowledgeable and helpful, facilities were clean and spacious, and the experience was top tier. James was especially helpful. More