Back

BMW of Buena Park - Service Center

Buena Park, CA

4.6
576 Reviews

576 Reviews of BMW of Buena Park - Service Center

Sort by
December 12, 2023

Christopher Carrillo provides outstanding service Diagnostics Video very useful Quote texts could be refined 15ha? More

by Chelva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Carillo
Dec 13, 2023 -

BMW of Buena Park responded

Hi Chelva, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2023

Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 13, 2023 -

BMW of Buena Park responded

Hi Danny, we're happy you found our staff to be so supportive during your experience here at BMW of Buena Park. If you need more help, our team is available to talk -- safe travels!

December 12, 2023

The advisor Brandon understood my concern and he took cake of everything I needed in time. More

by Brokerfrances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Dec 13, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 09, 2023

Andrew gave a great customer service and I am very satisfied with my Car performance. I will always comeback to Buena Park BMW car service. More

by Aguila.pepe13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 12, 2023 -

BMW of Buena Park responded

Hi, we strive for 100% satisfaction and it is great to see you had such a positive experience. Feel free to stop by if you ever need any more help.

December 08, 2023

The service appointment was disappointing. The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two ho More

by kevinyu600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Dec 12, 2023 -

BMW of Buena Park responded

Hi, we are deeply disappointed by your experience at BMW of Buena Park. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (714) 598-3738 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 01, 2023

Always friendly and professional. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. More

by desiree.coleman1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Robinson
Dec 04, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

November 30, 2023

Brought my car in for service but the service department did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my se More

by checkman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mario, and Daniel Lee
Dec 02, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

THEIR SERVICE WERE REALLY GREAT. I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES More

by briankim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRENDON
Dec 04, 2023 -

BMW of Buena Park responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

November 29, 2023

Brought my BMW in for service. Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Commun More

by Maggie K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Refugio Escalara
Dec 01, 2023 -

BMW of Buena Park responded

Hi Maggie, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

BMW Buena Park always does their best to help in any situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on h More

by 4ayala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Nov 30, 2023 -

BMW of Buena Park responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

...
7
...