BMW of Buena Park - Service Center
Buena Park, CA
576 Reviews of BMW of Buena Park - Service Center
Andrew was very helpful. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. . Was very informative and knowledgeable. I would definitely choose him has my service advisor in the future. More
The service appointment was disappointing. The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two ho The CarPlay remains not working after 9 months of the new car purchase. The service folks just ask me to call the BMW Genius, which I spent two hours on the phone with no results. And then I am told that someone will respond to me via email 10 days later. The tires had nails. Technician could not tell me which tire(s) has it. And not sure why the nails are not pulled out. More
Always friendly and professional. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. Great service provided. Kyle has been so helpful and understanding every time I've visited the dealership. He ALWAYS goes above and to satisfy me. More
Brought my car in for service but the service department did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my se did not fix the problem. Daniel Lee on the other hand put in a lot of work to have the service department at least look at the problem. Daniel, my service advisor has excellent customer skills and went out of his way to help me. More
THEIR SERVICE WERE REALLY GREAT. I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES I HAD TO REPLACE MY FRONT IRE AFTER CHECKING AND THEY PROVIDELOANER CAR AS WELL AS OTHER KIND SERVICES More
Brought my BMW in for service. Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Commun Everyone was so nice and helpful. Easy to set up the appointment and find the center. Didn’t feel like i was being sold things i didn’t need. Communication of progress was good and my car was done by end of the day. Pick up was very quick and i was on my way home. More
BMW Buena Park always does their best to help in any situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on h situation when it comes to your vehicle. I had a slight problem, and they did their best to fix it. They are very good at communicating with you on how your vehicle is doing. More