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BMW of Buena Park - Service Center

Buena Park, CA

4.6
577 Reviews

577 Reviews of BMW of Buena Park - Service Center

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November 05, 2023

David Castillo was very friendly and he helped me with the problem on my car,he explained everything in detail More

by Sammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David castillo
Nov 07, 2023 -

BMW of Buena Park responded

Hi Sammy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 04, 2023

Daniel, my service rider was awesome. Checked everything in my car even if I didn’t know about great service. More

by idragon59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Castillo
Nov 07, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 01, 2023

Service staff are always very courteous and professional. Juan Carlos has helped us in the past with our previous BMW. We like him. We also like the fact that they wash the cars. More

by tony-kulassia
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carlos Gonzales
Nov 03, 2023 -

BMW of Buena Park responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2023

Friendly and thorough had a 9am appointment for oil change took over 2 hours s but everyone nice More

by Mjwilke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Nov 03, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

November 01, 2023

I went in for a tire check due to constant fluctuation in the tire pressure. Turned out that there was a nail. The service agent was very helpful and recommended a tire change which is covered under warran More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Um
Nov 03, 2023 -

BMW of Buena Park responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

October 30, 2023

The service staff was amazing! Take carefully guided me through what I actually needed or didn’t need; even saving me money in two instances when they certainly could’ve told me ot More

by Reviewer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, Tim
Nov 02, 2023 -

BMW of Buena Park responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

I was far away from home (Bay Area) when my x7 with 11k miles decided to throw a CEL. I couldn’t risk being stranded on my 8 drive back home with kids in the car so decided to a walk in into the nearest bm More

by karthik_741@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Spoonhunter
Oct 31, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

very good service SCOTT Service Consultant Did a good service and good helper i'm happy More

by soniaabdallah2762
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
Oct 31, 2023 -

BMW of Buena Park responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Excellent service by Chris Carillo. Over the past 2.5 years he has professionally handle all my needs More

by wilfredlau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Carillo
Oct 26, 2023 -

BMW of Buena Park responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 22, 2023

Excellent service and turnaround time. Staff is knowledgeable and accommodating. Providing a loaner car is very helpful and efficient. I also appreciated the attention to detail: I was gi More

by helenK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 24, 2023 -

BMW of Buena Park responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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