BMW of Buena Park

We got great experience with this dealer. All people are friendly, and we got good price comparing with other dealers we visited. Things got done nice and quickly. friendly, and we got good price comparing with other dealers we visited. Things got done nice and quickly. More

I was initially not happy with the dealer due to lack of vehicle knowledge of sales staff and lack of communication from service staff. The reason they earned 4 stars from me was the corrective actions tak vehicle knowledge of sales staff and lack of communication from service staff. The reason they earned 4 stars from me was the corrective actions taken by management. The team was able to admit their mistakes, and willing to take corrective actions to satisfy customers. More

I have taken my x5 in for routine maintenance and received excellent quality and timely service. Service advisor was extremely helpful and kind. I would revisit and recommend them to friends. received excellent quality and timely service. Service advisor was extremely helpful and kind. I would revisit and recommend them to friends. More

Scott Book is always knowledgeable and explains everything and takes good care of my BMW 430i. The dealership is always clean and the staff are always helpful and friendly. I highly recommend them! everything and takes good care of my BMW 430i. The dealership is always clean and the staff are always helpful and friendly. I highly recommend them! More

Danny Lee was courteous, knowledgeable and very accommodating to our schedule. I ordered the car 6 weeks ago and the car was delivered with specifications exactly as we requested. Price was as agr accommodating to our schedule. I ordered the car 6 weeks ago and the car was delivered with specifications exactly as we requested. Price was as agreed and transaction went very smoothly. More

Dealership is very well maintained. Employees are professional and friendly. We went for a free multipoint inspection and Scott explained everything very clearly. Great service. professional and friendly. We went for a free multipoint inspection and Scott explained everything very clearly. Great service. More

Don't like this place. Not very knowledgeable, inaccurate and mostly they are strictly driven by money. Not looking out for their customers. Never will go to this place. and mostly they are strictly driven by money. Not looking out for their customers. Never will go to this place. More

If you come into this dealership, its no pressure from any of the sales advisors. I can highly recommend Tai Khurram, he helped me get into my 2021 BMW M3 Competition. He is very knowledgeable and friendl any of the sales advisors. I can highly recommend Tai Khurram, he helped me get into my 2021 BMW M3 Competition. He is very knowledgeable and friendly and provides very good customer service. As far as service advisors go I can also vouch that Sam (service manager) has a good team behind him. He ensures that his customers are comfortable and confident that his techs are doing their jobs right. The shop foreman, Kenny also provides great support and knowledge for those who have questions in regards to service being done to their cars. He provided me continued support even after the service was done without hesitation. I can recommend and suggest this dealerships to my friends and family and its going to be tough to find another dealer at this time. More

Great experience from start to finish. My SA, Charlie, was excellent!!! Excited to drive my new 5 series! was excellent!!! Excited to drive my new 5 series! More