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BMW of Buena Park
Buena Park, CA
968 Reviews
BMW of Buena Park is the best place around for new BMW vehicles, used cars for sale, and expert BMW service. Our expansive showroom features one of the largest inventories of new BMW vehicles in the area, as well as having a large selection of used cars, trucks, and SUVs for sale. And if you can't find that perfect new or used BMW, we'll buy your car, no purchase necessary! Check out our website today, then visit our showroom in Buena Park, next to House of Imports at the corner of Dale St and Auto Center Drive
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 AM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 968 reviews
August 16, 2025
Very un professional staff, specifically DON VOUNG and little “salesman’s” he grouped up with after verbally attacking a woman that was by herself trying to punk her into a deal she didn’t want WHILE HER little “salesman’s” he grouped up with after verbally attacking a woman that was by herself trying to punk her into a deal she didn’t want WHILE HER BEING IN DISTRESS. During the altercation, DON VOUNG insulted her calling her A “B” word in the showroom that a couple salesman were able to hear from a couple feet away. Very unprofessional especially it being a luxury brand I was surprised to hear that at a BMW store. They racially profiled the woman and humiliated her being by herself and vulnerable. This guy should NOT WORK THERE. CUSTOMERS KEEP THE BUSINESS GOING. I truly wish I could give this dealership 0 stars after hearing that. He has talking to the woman in a strong tone. They also alter credit applications to trick the bank into giving approvals by exaggerating incomes . These type of people don’t care about customer service or their customers they just want to push cars out, financially hurting their customers. After he called the young Lady the “B” word he went into a glass office grouped up with a few employees, seem to have the same ethnic back ground. Laughed and continued to say stuff. Some were sitting down and literally turned the chairs towards the customer to intimidate her. His name is DON VOUNG I was told he was a finance director. With that customer service I do not know how he made it that far. I will be reporting this to the BBB AND DMV. DO NOT SHOP HERE THEY MAKE MINORITIES FEEL LESS AND NOT WELCOMED. THE GENERAL MANAGER NEED TO ADRESS THIS SITUATION BECAUSE ITS UN ACCEPTABLE COMING FROM A LUXURY BRAND!! HE NEEDS TO SWEEP HIS STAFF AND GET NEW ONES. TRULY UNPROFESSIONAL VERY HORRIBLE EXPERIENCE More
by COOLER
Employees Worked With
Don VOUNG
August 14, 2025
Great place, the Staff is very professional they will help you in whatever your needs may be. I’ve been coming for many years. I always received excellent service. help you in whatever your needs may be. I’ve been coming for many years. I always received excellent service. More
by donlydarlene
Employees Worked With
Adrian
August 11, 2025
Great Service Experience! I had an excellent experience with the car service at this dealership. The staff was professional, friendly, and kept me updated throughout the proc I had an excellent experience with the car service at this dealership. The staff was professional, friendly, and kept me updated throughout the process. My car was ready on time and running perfectly. Highly recommend their service department! More
by Reoagent11
Employees Worked With
Adrian
August 01, 2025
I am very impressed with Buena Park BMW. I had been a loyal customer for many years at Crevier, but they have gone significantly downhill since Penske took them over. I still love my BMW's, I had been a loyal customer for many years at Crevier, but they have gone significantly downhill since Penske took them over. I still love my BMW's, so I found Buena Park. Their sales, service, and management teams have been wonderful. I will continue to support Buena Park BMW. I highly recommend! More
by rocke031
Employees Worked With
Enrique
July 23, 2025
Very professional sales team. Sales person was very knowledgeable of vehicles and programs, and patiently helped us look at several vehicles. Sales person was very knowledgeable of vehicles and programs, and patiently helped us look at several vehicles. More
by bmwna
Employees Worked With
Tai Khurram
July 22, 2025
Everyone at BMW of Buena Park was very knowledgeable and friendly. Richard Lu was very helpful showing us the new car and all of its options. He was very easy to deal with. friendly. Richard Lu was very helpful showing us the new car and all of its options. He was very easy to deal with. More
by dminarovic
Employees Worked With
Richard Lu and Charlie in financing
July 10, 2025
From the very beginning, Michael Nguyen went above and beyond to help me secure my 2025 M240i at a locked-in price. His professionalism, responsiveness, and consistent communication throughout the entire beyond to help me secure my 2025 M240i at a locked-in price. His professionalism, responsiveness, and consistent communication throughout the entire build and shipping process made the experience seamless and exciting. Michael is a true sales professional with a stellar team behind him. I highly recommend working with him—he’ll take excellent care of you! More
by magnido45
Employees Worked With
Michael Nguyen, Jose Delgado
