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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

April 02, 2024

BMW of Bloomington was excellent to work with. They offered a fair deal for my trade in and worked with me to get the car I wanted. More

by Dan F
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
April 01, 2024

Clean and organized lobby area. Easy drop off for vehicle. Enjoyed the environment while reading and wishing for the service. Great customer service (price increase on parts, was gi More

by Rebjoc0913
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 29, 2024

The Bloomington BMW has the WORST service we have ever experienced. Consistently for 5 years now. The online appointment app never works. They don’t call you back. They never have a loner car. They never More

by Bloomington Client
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It’s the system
March 27, 2024

Had a flat tire and they turned it around super fast. Full points to Hope and Jeremy for great customer service. More

by Gaurav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Jeremy
March 22, 2024

I was looking for a 2022 BMW M240i. Bloomington of BMW had one I was interested in. Connected with Hadi and from the beginning of the process, he made everything easy. First time purcha More

by JDB91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi Zahran
March 20, 2024

My complete experience at Bloomington BMW was excellent. My sales person Hadi was extremely responsive and professional. This is a dealer that has the highest standard of integrity, and would highly recomme More

by Jyoung0102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hadi
March 20, 2024

Bruce Spencer was outstanding to work with and I highly recommend him. He was highly knowledgeable about the product and the process. In addition, He was extremely patient and understanding, the whole expe More

by Tom B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer
March 17, 2024

Very professional salesman and overall operation. The encore delivery scheduled for next week is much appreciated More

by jawurts10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, Hope, Jen
March 15, 2024

Jeremy and the service staff really deliver for BMW of Bloomington. They are always accommodating, professional, explain problems/options and are very knowledgeable. From the sales staff to the service d More

by Bryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
March 04, 2024

BMW of Bloomington has one of the best service departments we have ever experienced. They are friendly, conscientious, knowledgeable and efficient. We highly recommend this dealership. More

by carlaart.cm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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