BMW of Bloomington

Took the car in ti be serviced with oil change and filter. Needed 2 new tires and a rotation. They gave me a loaner, but said the car would be ready the next day. It wasn’t and there was no courtesy c filter. Needed 2 new tires and a rotation. They gave me a loaner, but said the car would be ready the next day. It wasn’t and there was no courtesy call to inform me of that. I also thought every time your car is serviced there is a complimentary wash! More

Friendly, helpful, and very accommodating. Excellent service Made service and car care easy, not a chore Excellent service Made service and car care easy, not a chore More

Hope, Eric, and Jeremy streamlined the process and made it very easy for me. I appreciate all they did. Thanks! it very easy for me. I appreciate all they did. Thanks! More

BMW of Bloominton far exceeds expectations. I drive 45 minutes to do business here than at my local BMW location. Over the Top Customer Service and excellent service center! I drive 45 minutes to do business here than at my local BMW location. Over the Top Customer Service and excellent service center! More

The service department can’t be beat for friendly and skilled professionals doing good work at a fair price. When I lived in Chicago, I still came here for service. A broken hood latch on my X5 was quote skilled professionals doing good work at a fair price. When I lived in Chicago, I still came here for service. A broken hood latch on my X5 was quoted over $800 more than it was in Bloomington. More

Our experience at BMW of Bloomington was phenomenal. Bruce Spencer was excellent! He walked us through every step of the process and even sourced a car from another dealership 45 mins away for us to tes Bruce Spencer was excellent! He walked us through every step of the process and even sourced a car from another dealership 45 mins away for us to test drive before buying. He spent almost 2 hours with us at delivery and assisted getting everything set up. Thank you! More

Initial break in service completed quickly. Facilities very clean and well ordered. BMW NA is behind on integration with the new dealer software so appointments made through the mobile app do Facilities very clean and well ordered. BMW NA is behind on integration with the new dealer software so appointments made through the mobile app dont transfer. Advisor was able to quickly reschedule once this was explained to me. More

The people and the service were most pleasant. I have always enjoyed doing business with this dealership. And, yes, I would recommend this dealership to anyone. I have always enjoyed doing business with this dealership. And, yes, I would recommend this dealership to anyone. More

Took great care of our car and also took care of us and our needs our needs More

Outstanding customer service every time. All questions are answered before any service is performed. I wouldn’t take my BMW anywhere else. All questions are answered before any service is performed. I wouldn’t take my BMW anywhere else. More