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BMW of Bloomington

Bloomington, IL

4.8
637 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 637 reviews

November 05, 2021

Love they let you know what things are important to fix now and what can wait, very efficient and pleasant to work with . More

by JSapp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad, Eric Lott
November 04, 2021

My first time for repairs and Iwas out of state. LOVED IT!!! Highly recommend service department to any BMW owner needing repairs or general maintenance. Service was unsurpassed, Rob did a great job of m More

by mdkmgully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob
November 04, 2021

Always a great experience. Had a minor blip today but the very friendly new service manager Rob got involved so I will continue to enjoy the BMW experience. Jeremy is always a pleasure to deal with too. More

by psumner1880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zoe, Rob, Jeremy
October 29, 2021

Very friendly and on time all charges were explained to me in detail...car was cleaned even though it was raining...dealership extremely clean... More

by Tgaff4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
October 29, 2021

Excellent customer service fromStart to finish! Excellent customer service from Start to finish! Everyone was so friendly and very professional. This was the best experience I’ve ever had buying More

by Janet H
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce
October 25, 2021

I found the service to be efficient and professional. All involved met my expectations, and provided me with answers to my concerns. More

by rcacciatori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Gibbons
October 22, 2021

They always try to make it a great experience. The service team makes it easy More

by Todd.Cyrulik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Givens
October 20, 2021

Everyone is pleasant to deal with, the appointment was easy to set up, and the work was done as promised. More

by jamesdrozdz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know the names, but there were 2 people back in service.
October 19, 2021

Great work, thanks! Had a different mechanic give me the run around, then brought my car to the dealership and got the repair I needed. More

by johnsjerkles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Givens
October 19, 2021

I am very pleased with my first service with BMW Bloomington. They were able to schedule my service very quickly. BMW provided me with a loaner vehicle when they came to pick up my car and I was ab More

by KPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
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