BMW of Bloomington

Dropped vehicle to fix tire which had metal in it, couldn’t fix so suggested to replace. I was okay and when I got the vehicle the rim is worse. I had scratches previously but not very visible, today couldn’t fix so suggested to replace. I was okay and when I got the vehicle the rim is worse. I had scratches previously but not very visible, today when I received it was worse and said to fix it costs around 250$ appx. This is the worst experience. I had couple or service maintenance in past couple of years which had no issues but not this time :( not sure what will be my next steps. Nothing more to explain. More

Very helpful with a ride to work after helping me with other serivce related questions. Great job of installing Mt parts and very nice to deal with. other serivce related questions. Great job of installing Mt parts and very nice to deal with. More

We had a wonderful experience with the Bloomington BMW dealership. Everyone at the dealership was very friendly and professional. Our salesperson Bruce Spencer is awesome!!! He was so helpful, and extreme dealership. Everyone at the dealership was very friendly and professional. Our salesperson Bruce Spencer is awesome!!! He was so helpful, and extremely knowledgeable about BMW vehicles. Thank you so much, Bruce, for all you did! More

The service department was really helpful. They did great work and the customer service was excellent! great work and the customer service was excellent! More

Micah is fantastic!! He is genuine in his sales approach and very focused on serving you in the manner that is important to you. I have been a customer for 12 years and have purchased three BMWs from BM and very focused on serving you in the manner that is important to you. I have been a customer for 12 years and have purchased three BMWs from BMW of Bloomington, IL. Their customer service is impeccable from the time you walk in the front door to working with the service department. This is the reason I continue on being a loyal customer. More

We love bmw cars but continue to lease because we love the service department. They are great! the service department. They are great! More

I always receive excellent service when I bring my car into BMW of Bloomington. Jeremy and his staff in the service department treat me and my car with TLC and my salesman Bruce is always around to talk a into BMW of Bloomington. Jeremy and his staff in the service department treat me and my car with TLC and my salesman Bruce is always around to talk and answer any questions I have about my car. They are the best! More

BMW Service is always great, I’ve had no issues with any work they’ve done on my car for past five years. Always upfront and informative about any work done or upcoming service. work they’ve done on my car for past five years. Always upfront and informative about any work done or upcoming service. More

Service was convenient,faster than expected and a loaner car was ready when I arrived. Zoe was friendly and helpful. car was ready when I arrived. Zoe was friendly and helpful. More

Bought our used X1 last year. We moved to CO shortly after so we purchased a BMW cargo carrier prior to leaving. Everyone was very helpful. We came back for Thanksgiving and got right in for service after so we purchased a BMW cargo carrier prior to leaving. Everyone was very helpful. We came back for Thanksgiving and got right in for service work. Parts mgr remembered me. Good folks. More