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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

July 19, 2024

The service department is very friendly and helpful. The videos they send me of my car during the inspection are great! More

by Patrfitz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 17, 2024

We had a fantastic experience Sara Studer, was our sales person. Shawn was our finance person. Helen was our sales manager. These are the best folks to work with. I highly recommend giving them a try for yo More

by kenneth henson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer
July 13, 2024

This site won't allow 0 stars but this is certainly a 0 star service. May have had the worst service and repair experience I've ever had at any dealership with them this week. To keep it brief, I specifi More

by PaintDisaster
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
No
July 12, 2024

Always accommodating, always friendly and the quality of service is excellent. Just one of the reasons I love my 185! More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy and Holly
June 25, 2024

New to this dealership and BMW brand, but so far so good. They have been responsive to my questions and concerns. More

by JillS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hope, Greg & Jim
June 17, 2024

Jeremy is wonderful. Service great. Sometimes hard to get a live person when calling the store More

by garrett322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 17, 2024

Jeremy was very helpful in addressing all our concerns and questions. Would recommend to others. More

by banpreet3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
June 05, 2024

Top tier service. All needs and standards met and exceeded. Highly recommend. BMW for the win! More

by Jeffrywatsonjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope, Bruce
June 01, 2024

The BMW dealership does a great job at identifying and making repairs. I feel the service department knows me and are very friendly. More

by Wendell P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Hope
May 31, 2024

Very friendly and helpful. Everyone was courteous and made the buying process enjoyable. Took time to train me on the new vehicle features. More

by Tbirlin2
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick, Bruce, Ken, Jennifer.
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