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BMW of Bloomington
Bloomington, IL
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This is my second purchase from Bruce! He goes the extra mile and really listens to me and doesn’t push me into a vehicle that’s not going to work! This purchase I built my 330i online a He goes the extra mile and really listens to me and doesn’t push me into a vehicle that’s not going to work! This purchase I built my 330i online and it was a process to receive it due to what was going on in the world! Production on my car came to a stand still and pushed back me taking possetion several weeks! Bruce stayed on top of everything and kept me in the loop! I have my car as of Friday and I’m so happy! I will continue to use BMW of Bloomington because of Bruce and the excellent care of the service deptartment! I highly recommend! More
We have worked with the dealership for several years. The staff of both Sales and Service is superb. Never any issues and everyone has been very helpful. The staff of both Sales and Service is superb. Never any issues and everyone has been very helpful. More
Easy to work with for service and able to deal with same service rep every time. Provide a loaner car. Keep in contact during service work being done. service rep every time. Provide a loaner car. Keep in contact during service work being done. More
We had a great experience ordering and buying our new vehicle at BMW Bloomington. Their communication was excellent from the star, they were straight forward and honest about pricing, ordering and guided vehicle at BMW Bloomington. Their communication was excellent from the star, they were straight forward and honest about pricing, ordering and guided us towards the car that we wanted. Micah Penhollow was our sales rep. he offered excellent and timely communication with immediate responses to all our questions and concerns. He was very informed and up to date on all the details about our new vehicle. When we went to the dealership to pick up our vehicle and finalize the sale they had everything lined up for us and made us feel comfortable through the process, they truly demonstrated a legitimate interest in our satisfaction as clients with their service and with the vehicle we were picking up. Brad Hutchinson walked us through the financing and coverage packages for our new vehicle with very detailed but simple information to help us get the best financing and protection for our vehicle. We would recommend this dealership to anyone looking to buy vehicle. More
Easy to make service appointment and service was done very quickly. Staff was very friendly and accommodating. very quickly. Staff was very friendly and accommodating. More