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BMW of Bloomington

Bloomington, IL

Overview
Reviews
Vehicles
4.8
637 Reviews
Call Dealership (877) 445-9821
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1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 637 reviews

August 27, 2024

This was my first experience with this dealership. Bruce Spencer was amazing to work with and is very knowledgeable about BMWs. Shawn Roberts was also great to work with. They made this buying experie More

by Joann Wise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce Spencer, Shawn Roberts
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Aug 27, 2024 -

BMW of Bloomington responded

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Bruce Spencer and Shawn Roberts at BMW of Bloomington. Thank you for sharing your experience with us.

August 22, 2024

Outstanding customer service, as always. The Service staff know their business, kept me posted on the status of my Z3, and provide a quality, professional and friendly experience. Thanks a More

by hgwxx7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 22, 2024 -

BMW of Bloomington responded

Thank you for your feedback. We are glad to hear about your outstanding customer service experience at BMW of Bloomington.

August 19, 2024

I came in for a scheduled oil change on my BMW 540xi. I received excellent customer service. I love the video that provided my car. More

by Janette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 20, 2024 -

BMW of Bloomington responded

We're delighted to hear you had an excellent experience during your scheduled oil change at BMW of Bloomington. Thank you for sharing your positive feedback, Janette.

August 06, 2024

We know exactly what to expect whenever we are there and they never disappoint. Thanks! More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Goad
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Aug 27, 2024 -

BMW of Bloomington responded

Thanks for taking the time to share feedback on your visit to BMW of Bloomington. We are glad we can consistently provide you with great customer service. We look forward to seeing you next time!

August 05, 2024

Sara was great to work with. Also the finance person was pleasant to work with as well. More

by sbhallett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara
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Aug 27, 2024 -

BMW of Bloomington responded

Thank you for taking the time to share feedback on your visit to BMW of Bloomington. We are glad to hear Sara was great to work with!

July 30, 2024

I received great customer service! Would recommend this dealership. Thank you for the personalized service! More

by carolstreckfuss
Recommend Dealer
Yes
Employees Worked With
Ken
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July 22, 2024

Earnest Williams and the entire team at BMW Bloomington were great to deal with.Good experience. More

by jdonahoe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Earnest Williams, Sean Roberts
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July 22, 2024

Everyone, Sara,Shawn,Helen, and Ken were all wonderful to deal with. I will be a returning customer in the future. The car itself is far better than I expected. I bought a 21 BMW X1. The car appears to be ne More

by kenneth henson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer, Helen the manager, Shawn the finance manager, Ken a sales manager
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July 19, 2024

The service department is very friendly and helpful. The videos they send me of my car during the inspection are great! More

by Patrfitz18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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July 17, 2024

We had a fantastic experience Sara Studer, was our sales person. Shawn was our finance person. Helen was our sales manager. These are the best folks to work with. I highly recommend giving them a try for yo More

by kenneth henson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer
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