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BMW of Bloomington

Overview Reviews (639) Inventory (106)

BMW of Bloomington

Name: BMW of Bloomington
Address: 1604 Commerce Pkwy, Bloomington, IL, 61704, US
Telephone: (877) 445-9821
Rating: 4.8

4.8

639 Reviews

1604 Commerce Pkwy, Bloomington, Illinois 61704

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Sales: (877) 445-9821

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BMW of Bloomington

Bloomington, IL

Overview

Reviews

Vehicles

4.8

639 Reviews

Call Dealership (877) 445-9821

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1604 Commerce Pkwy

Bloomington, IL

61704

Directions

4.8

639 Reviews

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This rating includes all dealership reviews, with more weight given to recent reviews.

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View 4 Awards

Overview Reviews (639) Inventory (106)

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Sales: (877) 445-9821

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buying experience customer service helpful recommend dealer professional make appointment friendly staff repair

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Showing 639 reviews

August 29, 2024

SERVICE VISIT

The dealership provides perfect communication regarding vehicle service requirements. Courtesy vehicle was also provided which helped me in daily commute. vehicle service requirements. Courtesy vehicle was also provided which helped me in daily commute. More

by Akash Agrawal

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeremy, Hope

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Aug 29, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience, Akash! We’re glad to hear that you appreciated the clear communication about your vehicle's service needs and that the courtesy vehicle was helpful for your daily commute. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again!

August 28, 2024

SALES VISIT - USED

I couldn’t have had a better experience with BMW of Bloomington! Sara and Helen are amazing! They went above and beyond all my expectations during my car buying experience. All my questions were prompt Bloomington! Sara and Helen are amazing! They went above and beyond all my expectations during my car buying experience. All my questions were promptly answered, I was provided with all the information I needed in a timely fashion, and Helen helped me get great financing! I am thrilled with my new BMW i4 and so grateful to Sara and Helen for being so helpful and making the entire experience pleasant and stress free :) More

by Obi

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Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sara Studer and Helen Gaines

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Aug 29, 2024 -

BMW of Bloomington responded

We admire your positive feedback, Obi! We're thrilled to hear that Sara and Helen provided exceptional service during your car buying experience. Enjoy your new BMW i4!

August 27, 2024

SALES VISIT - NEW

This was my first experience with this dealership. Bruce Spencer was amazing to work with and is very knowledgeable about BMWs. Shawn Roberts was also great to work with. They made this buying experie Bruce Spencer was amazing to work with and is very knowledgeable about BMWs. Shawn Roberts was also great to work with. They made this buying experience easy. Thank you for all of your help. More

by Joann Wise

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Bruce Spencer, Shawn Roberts

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Aug 27, 2024 -

BMW of Bloomington responded

Your feedback is incredibly valuable. We are thrilled to hear about your positive experience with Bruce Spencer and Shawn Roberts at BMW of Bloomington. Thank you for sharing your experience with us.

August 22, 2024

SERVICE VISIT

Outstanding customer service, as always. The Service staff know their business, kept me posted on the status of my Z3, and provide a quality, professional and friendly experience. Thanks a The Service staff know their business, kept me posted on the status of my Z3, and provide a quality, professional and friendly experience. Thanks again! More

by hgwxx7

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeremy

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Aug 22, 2024 -

BMW of Bloomington responded

Thank you for your feedback. We are glad to hear about your outstanding customer service experience at BMW of Bloomington.

August 19, 2024

SERVICE VISIT

I came in for a scheduled oil change on my BMW 540xi. I received excellent customer service. I love the video that provided my car. I received excellent customer service. I love the video that provided my car. More

by Janette

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeremy

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Aug 20, 2024 -

BMW of Bloomington responded

We're delighted to hear you had an excellent experience during your scheduled oil change at BMW of Bloomington. Thank you for sharing your positive feedback, Janette.

August 06, 2024

SERVICE VISIT

We know exactly what to expect whenever we are there and they never disappoint. Thanks! they never disappoint. Thanks! More

by Craig

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Employees Worked With

Jeremy Goad

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Aug 27, 2024 -

BMW of Bloomington responded

Thanks for taking the time to share feedback on your visit to BMW of Bloomington. We are glad we can consistently provide you with great customer service. We look forward to seeing you next time!

August 05, 2024

SALES VISIT - USED

Sara was great to work with. Also the finance person was pleasant to work with as well. Also the finance person was pleasant to work with as well. More

by sbhallett

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Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sara

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Aug 27, 2024 -

BMW of Bloomington responded

Thank you for taking the time to share feedback on your visit to BMW of Bloomington. We are glad to hear Sara was great to work with!

July 30, 2024

SERVICE VISIT

I received great customer service! Would recommend this dealership. Thank you for the personalized service! Would recommend this dealership. Thank you for the personalized service! More

by carolstreckfuss

Recommend Dealer

Yes

Employees Worked With

Ken

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July 22, 2024

SALES VISIT - USED

Earnest Williams and the entire team at BMW Bloomington were great to deal with.Good experience. were great to deal with.Good experience. More

by jdonahoe

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Employees Worked With

Earnest Williams, Sean Roberts

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July 22, 2024

SALES VISIT - USED

Everyone, Sara,Shawn,Helen, and Ken were all wonderful to deal with. I will be a returning customer in the future. The car itself is far better than I expected. I bought a 21 BMW X1. The car appears to be ne deal with. I will be a returning customer in the future. The car itself is far better than I expected. I bought a 21 BMW X1. The car appears to be new even though it has 26000 miles on it. More

by kenneth henson

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Employees Worked With

Sara Studer, Helen the manager, Shawn the finance manager, Ken a sales manager

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BMW of Bloomington

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