BMW of Bloomington

A 5+ star purchasing experience with Bloomington IL BMW. From the start, Nick was outstanding in every way! He answered all my questions, took videos for me in the vehicles to show me features and explain i From the start, Nick was outstanding in every way! He answered all my questions, took videos for me in the vehicles to show me features and explain items about the vehicle so that I can see the vehicle, since I was out of state. When Nick was unavailable, he had other people like the manager of the dealership, Jack, take care of me. When I had additional questions Nick had the right person contact me, provided me information in writing. When Brad (finance manager) was brought into the conversation, Brad provided me with all the information I needed to make the best decision and gave me a phenomenal deal. At no point in the conversation did he try to upsell me, he just wanted to ensure that I was protected. Even after the purchase was completed Nick, Jack and Brad made themselves available to assist me with questions and to get additional items for the vehicle. If you want a dealership that treats everyone like a VIP, Bloomington IL BMW is that place. If I make a future purchase, this is the team that I will definitely be contacting for future vehicles. More

I like so much this dealer. they respect customer very well. I recommend when ever we need car stop by this dealer. they respect customer very well. I recommend when ever we need car stop by this dealer. More

My salesman Nick Shook was very professional with great attention to every detail. My X5 arrived with everything I wanted. I like the hybrid feature. It’s very smooth & quiet attention to every detail. My X5 arrived with everything I wanted. I like the hybrid feature. It’s very smooth & quiet More

95% of my problems have been solved by Jennifer Stober at the dealership. She represents the dealership very well and is very knowledgeable of the product. The service department is five star. The service gr the dealership. She represents the dealership very well and is very knowledgeable of the product. The service department is five star. The service group is knowledgeable, professional, and thorough. More

Jeremy in the service department is why we keep coming back to BMW. He takes good care of the customer and he is very knowledgeable back to BMW. He takes good care of the customer and he is very knowledgeable More