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BMW of Bloomington
Bloomington, IL
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 637 reviews
February 07, 2023
Everyone was personable and informative. Job was done on time and was the amount quoted. Have used them in the past and will continue in the future Job was done on time and was the amount quoted. Have used them in the past and will continue in the future More
by Chuck
Employees Worked With
Jeremy
February 07, 2023
Bruce was professional, helpful, always available even on his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained his day off. He is knowledgeable about the product. He is helping arrange transportation of the vehicle to another state. Brad in financing explained everything, had all paperwork ready. He is knowledgeable, friendly and interesting to talk to— don’t get that often when talking finance. The dealership is different than all dealerships I have been in as people will greet you and ask you how they can help even if your not their customer. More
by Steph’s X5
Employees Worked With
Bruce Spencer, Brad Hutchinson
January 31, 2023
Great dealership service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. Trustworthy and reliable. When I buy a new BMW vehicle it will be in due part because of the service department. More
by Russ
Employees Worked With
Jason
January 17, 2023
The dealership is very clean and the people were very friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. friendly and professional. The only concern we had was that my husband had to correct them about tire pressure that should be in the rear tires. More
by Tharms
Employees Worked With
Not sure
January 16, 2023
Jeremy is always professional and helpful. I really have appreciated the level of service over the years. Hope even walked me over to the Mazda dealership so I could say hi Tina salesman. I really have appreciated the level of service over the years. Hope even walked me over to the Mazda dealership so I could say hi Tina salesman. More
by brit.walker
Employees Worked With
Jeremy
January 16, 2023
Always a great experience buying from Bruce Spencer. We have worked with him on several purchases over the last 15 years and he has always been very helpful and pleasant to work with. The last car we bo We have worked with him on several purchases over the last 15 years and he has always been very helpful and pleasant to work with. The last car we bought from him before this one was 12 years ago and we still have it! More
by Rimak0925
Employees Worked With
Bruce Spencer
January 14, 2023
Car oil change and check-up was done while I waited. The service was quick, the service employees were courteous and kind, and the work done was clearly described (no surprises) and efficiently complet The service was quick, the service employees were courteous and kind, and the work done was clearly described (no surprises) and efficiently completed. More
by nancymac727
Employees Worked With
Jeremy Goad
