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BMW of Bloomington

Bloomington, IL

4.8
637 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 637 reviews

September 09, 2024

They were very professional and briefed me about what they are required to do for the first maintenance service of my car. More

by tashin57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
September 09, 2024

I always had a good experience with the service team at BMW of Bloomington. The staff is knowledgeable and always goes the extra mile to ensure everything is taken care of. I highly recommend their service More

by Sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jermey
September 08, 2024

I have been buying BMWs for the last 19 years and would not go anywhere else but Bloomington. The staff is always friendly and makes a service visit an enjoyable experience. I have had other makes and ne More

by blueoval69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob and Wes
September 06, 2024

All recommendation for BMW seller, especially for employe Sara who made my willings and expectations true. More

by gazivoda.marko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer
September 04, 2024

Everyone was super pleasant and easy to work with. Ernest was over and above helpful. More

by clarion.robert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Williams
September 02, 2024

The receptionist was incredibly helpful and very friendly, both on the phone and in person. They were efficient and quick in replacing my airbag and the wait was not bad at all. More

by hurray.clash_0v
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I unfortunately don’t remember her name
September 01, 2024

Poor customer service. No loaner vehicle. Not at all like Isringhausen who will come out and pickup the vehicle and drop it off when completed. These are premium vehicles More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hope
August 31, 2024

The team always provides me with excellent white glove service to and from my house. Communication is top notch and I always know what's going on with my vehicle! The friendliness and wonderful customer s More

by elysia1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert, Jeremy
Sep 03, 2024 -

BMW of Bloomington responded

Thank you immensely for your kind words. We are thrilled to hear about your positive experience with our team at BMW of Bloomington.

August 29, 2024

The dealership provides perfect communication regarding vehicle service requirements. Courtesy vehicle was also provided which helped me in daily commute. More

by Akash Agrawal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope
Aug 29, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience, Akash! We’re glad to hear that you appreciated the clear communication about your vehicle's service needs and that the courtesy vehicle was helpful for your daily commute. If you need anything else or have any further questions, feel free to reach out. We look forward to serving you again!

August 28, 2024

I couldn’t have had a better experience with BMW of Bloomington! Sara and Helen are amazing! They went above and beyond all my expectations during my car buying experience. All my questions were prompt More

by Obi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer and Helen Gaines
Aug 29, 2024 -

BMW of Bloomington responded

We admire your positive feedback, Obi! We're thrilled to hear that Sara and Helen provided exceptional service during your car buying experience. Enjoy your new BMW i4!