![](http://dealerrater.com/ncdn/u/3.20250207.955/Graphics/icons/close-x-orange.png)
BMW of Bloomington
Bloomington, IL
Filter Reviews by Keyword
By Type
Showing 637 reviews
I bought our BMW from this dealership in 2015. Always returned for service…100 miles round trip…but recently due to health reasons had to use local dealer. Not even close. Today I was able to retu Always returned for service…100 miles round trip…but recently due to health reasons had to use local dealer. Not even close. Today I was able to return to BMW of Bloomington where I received First Class Service More
No complaints would like to been informed of tire rotation and just purchased new wipers but told worn hhmmmm. Overall good just wanted full disclosure. rotation and just purchased new wipers but told worn hhmmmm. Overall good just wanted full disclosure. More
The dealership and our salesperson Hope were outstanding in this out of state purchase. The remote negotiation and purchase were excellent. Hope greeted us immediately upon our arrival and helped us thru th in this out of state purchase. The remote negotiation and purchase were excellent. Hope greeted us immediately upon our arrival and helped us thru the seamless buying process. The car was prepped and ready to go for us. The technology familiarization was on point and very helpful. Hope also went beyond the sale to recommend local dining establishments. More
I don’t really have a great rating as I’m from Springfield, my X5 overheated on I55 and I had it towed to Bloomington. It took 5 days to get it fixed. They did what they could I guess. Springfield, my X5 overheated on I55 and I had it towed to Bloomington. It took 5 days to get it fixed. They did what they could I guess. More
Excellent Service as always! was impressed by the new inspection video they added this time which was very helpful and it made it easy for the approval process. was impressed by the new inspection video they added this time which was very helpful and it made it easy for the approval process. More
Wonderful experience at BMW of Bloomington, Il. . Jack and Bruce and team were fantastic! The service team, that I met, were professional, friendly, and certainly a team that I feel good about wor . Jack and Bruce and team were fantastic! The service team, that I met, were professional, friendly, and certainly a team that I feel good about working with. Thank you, BMW of Bloomington! Both my husband and I are new to the BMW family and we are excited!! More
Encore delivery with Jen made all the tech silly easy. Bruce did such an amazing job during the initial delivery that I didn't know what I would review with Jen, but now I find adjusting the settings to m Bruce did such an amazing job during the initial delivery that I didn't know what I would review with Jen, but now I find adjusting the settings to my liking even easier. There is so much tech! It is all easy to learn and Bruce and Jen have made it even easier. A knowledgable and helpful team. Well worth every minute. More
My experience was great. Dylan Hutchinson provided excellent customer service and was helpful and knowledgeable.I will be back for an upgrade. Dylan Hutchinson provided excellent customer service and was helpful and knowledgeable.I will be back for an upgrade. More