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BMW of Bloomington

Bloomington, IL

4.8
639 Reviews

1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 639 reviews

December 19, 2023

Great customer service. The technician was very informative about the service and inspection he performed on my vehicle. My check-in, wait time, and labor done on my vehicl More

by Cuebrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy was the technician
December 16, 2023

BMW of Bloomington provided amazing service. They kept me informed about the progress of my yearly maintenance and also sent me a personalized video of what the technician was doing. I also app More

by NT1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy and Johnna
December 15, 2023

The customer service is always accommodating. I would not think of taking my car to any other service center. More

by Mel4062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bloomington Service Department
December 13, 2023

Service was great. But very disappointed with the extended warranty they sold me is disappointing. More

by Lanter94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
December 10, 2023

Had a good experience here. Very detail oriented, responsible and responsive when it comes to taking care of the vehicle and customer. More

by Sri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 06, 2023

Great service! Jeremy was super helpful in accomodating my service appointment which got messed up due to online scheduling glitch. More

by Anurag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
December 04, 2023

Outstanding customer service ! !! The purchase process was very simple they beat other dealer price and had the best customer experience . The even went out their way to make sure More

by hcconnection3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce,Brian , and Nate
November 28, 2023

Bruce did a great job on my car delivery, walked me through every step how to use technology in my car. Answered any of my questions. More

by Amin1394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce
November 25, 2023

They really helped me out as I was in a tough situation, my car broke down en route to FL and I left it at the dealership to be serviced. Thanks!!! More

by matt_b_olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna
November 21, 2023

Their Service Dept is the best! Jeremy is very thorough! The shuttle drivers are always pleasant and on time!! More

by Irhuntr57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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