BMW of Bloomington

I had just bought my m235i, I got an idiot light indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explai indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explained the policy, right then I knew I would be back to get my services done here. More

Service was a little disorganized, but manager made it right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but could wait about 2 hours for oil change and recall. I arrived and they had a loaner, which was great, but told me it would take all day to get oil change done because there were 3 cars ahead of me. I asked if they could drop off car when done, they had no drivers available. I was told they were going through a transition in service department and short staffed. Service manager was offered, and after talking to him he made this right and delivered the car to my house when they were done. More

They are professional and very friendly. It was a great experience all around. Would happily work with them again. It was a great experience all around. Would happily work with them again. More

Always reliable, great staff, and are always looking out for your best interest. I purchased my vehicle last year and have nothing but great things to say! for your best interest. I purchased my vehicle last year and have nothing but great things to say! More

Excellent service! A video with the problems I need fixed my car. Very helpful. I will be back to get the parts fixed. A video with the problems I need fixed my car. Very helpful. I will be back to get the parts fixed. More

Oil manual states 10w60. 10w 30 being used. Concerning to me. Should I have it changed ? 10w 30 being used. Concerning to me. Should I have it changed ? More

When I was shopping at BMW Bloomington, I was able to understand all the options. I felt supported in making decisions and most importantly I had fun with it on the way. The team exceeded my expectations understand all the options. I felt supported in making decisions and most importantly I had fun with it on the way. The team exceeded my expectations. They walked me through each step with patience and a smile. And I walked out with my new favorite toy. More

Rob was kind and helpful, even though my issue wasn’t completely solve, he did all he could do in the timeframe we had to work with. completely solve, he did all he could do in the timeframe we had to work with. More

Great customer service. The technician was very informative about the service and inspection he performed on my vehicle. My check-in, wait time, and labor done on my vehicl The technician was very informative about the service and inspection he performed on my vehicle. My check-in, wait time, and labor done on my vehicle were reasonable. Overall satisfied! More

BMW of Bloomington provided amazing service. They kept me informed about the progress of my yearly maintenance and also sent me a personalized video of what the technician was doing. I also app They kept me informed about the progress of my yearly maintenance and also sent me a personalized video of what the technician was doing. I also appreciated getting a loaner vehicle. More