
BMW of Bloomington
Bloomington, IL
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Bruce was very responsive to our questions and inquiries. We are from out of state and we were very pleased with the purchasing process and the delivery of our vehicle. We are from out of state and we were very pleased with the purchasing process and the delivery of our vehicle. More
I had just bought my m235i, I got an idiot light indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explai indicating low oil, I pulled into Bloomington BMW, anticipated paying 25$ a quart. Service manager said he can give a couple quarts. Manager explained the policy, right then I knew I would be back to get my services done here. More
Service was a little disorganized, but manager made it right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but right. I scheduled an appointment 1 month in advance with loaner car available, the day before they called and said no loaner would be available but could wait about 2 hours for oil change and recall. I arrived and they had a loaner, which was great, but told me it would take all day to get oil change done because there were 3 cars ahead of me. I asked if they could drop off car when done, they had no drivers available. I was told they were going through a transition in service department and short staffed. Service manager was offered, and after talking to him he made this right and delivered the car to my house when they were done. More
Always reliable, great staff, and are always looking out for your best interest. I purchased my vehicle last year and have nothing but great things to say! for your best interest. I purchased my vehicle last year and have nothing but great things to say! More
When I was shopping at BMW Bloomington, I was able to understand all the options. I felt supported in making decisions and most importantly I had fun with it on the way. The team exceeded my expectations understand all the options. I felt supported in making decisions and most importantly I had fun with it on the way. The team exceeded my expectations. They walked me through each step with patience and a smile. And I walked out with my new favorite toy. More