
BMW of Bloomington
Bloomington, IL
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What an incredible experience! My BMW Sales Professional, Bruce Spencer, was awesome to work with, and very knowledgeable. The extended sales leadership team (Jack) and the BMW G My BMW Sales Professional, Bruce Spencer, was awesome to work with, and very knowledgeable. The extended sales leadership team (Jack) and the BMW Genius (Jennifer) was equally as impressive. I was made to feel comfortable during each phase of the process, and at no point, was I pressured into a decision. Bruce made it easy and fun, and was accommodating to communicating over text when appropriate. I also would like to acknowledge the Service Team at BMW of Bloomington - Everyone was very friendly, professional, and did everything they can to make sure I had a good experience at the dealership. Highly recommended! More
I have always received courtesy and professional service. The team works well together with coordinating transportation, explaining repairs and providing options. The dealership is easy to work with and I The team works well together with coordinating transportation, explaining repairs and providing options. The dealership is easy to work with and I trust the service team! Great experience. More
This dealership provides friendly service and a detailed diagnosis of any problems our vehicle had. I liked the video that was sent to me covering the vehicle complete with a narrative of the vehicle’s mech diagnosis of any problems our vehicle had. I liked the video that was sent to me covering the vehicle complete with a narrative of the vehicle’s mechanics. More
Very professional staff, took the time to answer my questions. Mechanics video was awesome. Car came back clean. Did seem like there was a few scratches on the back tail gate that were not there bef questions. Mechanics video was awesome. Car came back clean. Did seem like there was a few scratches on the back tail gate that were not there before but it’s an older car an maybe happened in parking lot. Overall, it was the best dealer experience I’ve had outside of Barker in Lexington. More