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BMW of Bloomington

Bloomington, IL

Overview
Reviews
Vehicles
4.8
635 Reviews
Call Dealership (877) 445-9821
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1604 Commerce Pkwy

Bloomington, IL

61704

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Showing 635 reviews

November 03, 2024

Service center experience was good this time and I was able to book it online. More

by Hemant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Nov 04, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience with the service center at BMW of Bloomington! We're glad to hear that your visit went smoothly and that the online booking process was convenient for you. We appreciate your feedback and look forward to serving you again!

November 01, 2024

Always honest and professional service! The mechanic’s video explanation of the service suggestion was especially useful More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared,
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Nov 01, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're thrilled to hear that our team consistently provides honest and professional service. It’s great to know that the mechanic's video explanation added clarity to the service suggestions. Providing transparent and helpful communication is our priority. Thank you for choosing us, and we look forward to serving you again!

October 30, 2024

Thank you for working me in on a busy day & taking care of my BMW i4 EV in a friendly, careful, and efficient way. The wait wasn't long at all (and comfortable in the waiting room) & now I'm confidently on More

by nancyslatts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope, Jennifer
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Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're delighted to hear that our team could work you in on a busy day and care for your BMW i4 EV efficiently and with friendly attention. It's great to know that your wait was comfortable and that you left feeling confident and ready for the road ahead. Thank you for choosing us, and safe travels in your BMW i4!

October 30, 2024

Sara Studer was very helpful throughout the process. She seemed like a veteran and was very friendly. More

by shakeup.gunny0d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sara Studer
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Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience with Sara Studer at BMW of Bloomington! We’re thrilled to hear that Sara’s expertise and friendly demeanor made your experience enjoyable and seamless. It’s wonderful to know she provided such helpful support. Thank you for choosing us, and we look forward to assisting you again in the future!

October 30, 2024

I was in a bind due to a tire blow out from a pot hole on I55. The service advisors bent over backwards to provide 4 new tires and get the work done in the morning so I could get home in the afternoon. Very More

by Kmkets5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Oct 31, 2024 -

BMW of Bloomington responded

Thank you for sharing your experience at BMW of Bloomington! We're glad to hear that our service advisors went above and beyond to help you with new tires after your tire blowout. Getting you back on the road quickly and safely is what we strive for, and we’re grateful for your trust in us during a challenging moment. Thank you for choosing BMW of Bloomington, and safe travels ahead!

October 29, 2024

BMW of Bloomington is fabulous! The best dealership in the Midwest. Jeremy is great! So is Hope! More

by Kenny G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Hope
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Oct 31, 2024 -

BMW of Bloomington responded

Thank you for the fantastic feedback! We're thrilled to hear that you consider BMW of Bloomington the best dealership in the Midwest and that Jeremy and Hope made such a positive impression. Providing an exceptional experience is our goal, and we’re grateful for your kind words. Thank you for choosing us, and we look forward to serving you again!

October 08, 2024

Fantastic experience from start to finish. Both Ken and Bruce went above and beyond sourcing a car for us. More

by Iceman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce, Ken
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Nov 01, 2024 -

BMW of Bloomington responded

Thank you for sharing your fantastic experience at BMW of Bloomington! We're delighted to hear that Ken and Bruce went above and beyond to find the perfect car for you. Providing exceptional service from start to finish is our goal, and we’re thrilled they made it happen for you. Congratulations on your new vehicle, and thank you for choosing us! Enjoy every mile!

October 03, 2024

Had a great experience purchasing a 2020 BMW X3, the sales staff was great, especially Helen and Rachel. Highly recommend BMW Bloomington! More

by Roger Bruere
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helen & Rachel Gaines
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October 02, 2024

This dealership takes the time to listen to your concerns and addresses them. I love the video they provide with the technicians comments on what they did and their recommendations. More

by Shore100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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September 30, 2024

The service department and Bruce in sales are the reason we keep going back. Do whatever you can to keep them and make them happy. More

by nepheled
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
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