BMW of Bloomington

I went to the dealership looking to purchase a vehicle. I spent a couple of days there working primarily with Earnest Williams. I'm not going to go into my specific circumstances, But I do want to say in t I spent a couple of days there working primarily with Earnest Williams. I'm not going to go into my specific circumstances, But I do want to say in the end I did not purchase a vehicle. This is because Shawn, Ken, and Earnest put their integrity and my wellbeing above their need to sell me a vehicle. If you are searching for a vehicle, these are the people you want to deal with. Honesty integrity and the customer comes first are traits you won't find at most dealerships. More

Bruce Spencer - that’s all I have to say. He’s been there for over 30 years. I’ve gotten 2 cars from him. He’s patient and explains everything. Bruce knows everything about cars. I travel 150 He’s been there for over 30 years. I’ve gotten 2 cars from him. He’s patient and explains everything. Bruce knows everything about cars. I travel 150 miles to buy cars from him. Dealership is honest and transparent. I called Bruce for a car sitting at their sister dealer. Bruce quarterbacked everything to the finish line. Great customer service. More

Service center experience was good this time and I was able to book it online. able to book it online. More

Always honest and professional service! The mechanic’s video explanation of the service suggestion was especially useful The mechanic’s video explanation of the service suggestion was especially useful More

I was in a bind due to a tire blow out from a pot hole on I55. The service advisors bent over backwards to provide 4 new tires and get the work done in the morning so I could get home in the afternoon. Very I55. The service advisors bent over backwards to provide 4 new tires and get the work done in the morning so I could get home in the afternoon. Very grateful! More

Thank you for working me in on a busy day & taking care of my BMW i4 EV in a friendly, careful, and efficient way. The wait wasn't long at all (and comfortable in the waiting room) & now I'm confidently on of my BMW i4 EV in a friendly, careful, and efficient way. The wait wasn't long at all (and comfortable in the waiting room) & now I'm confidently on my way once more. More

Sara Studer was very helpful throughout the process. She seemed like a veteran and was very friendly. She seemed like a veteran and was very friendly. More

BMW of Bloomington is fabulous! The best dealership in the Midwest. Jeremy is great! So is Hope! The best dealership in the Midwest. Jeremy is great! So is Hope! More

Fantastic experience from start to finish. Both Ken and Bruce went above and beyond sourcing a car for us. Both Ken and Bruce went above and beyond sourcing a car for us. More