BMW of Bellevue - Service Center

Bellevue BMW is the worst dealership I have ever dealt with in my entire life. A few months back, I came to them with a pre-diagnosed problem (by Strictly BMW) with my rear suspension. Ken reluctantly t with in my entire life. A few months back, I came to them with a pre-diagnosed problem (by Strictly BMW) with my rear suspension. Ken reluctantly took a photocopy of the diagnosis for his mechanic. Then, when I was about to leave, he brought over his shop foreman and said he had pulled the file and they were going to refuse to work on my suspension because I had Dinan upgrades. We all know that BMW or Dinan cover everything (but they somehow didn't). They finally agreed to "just this one time" work on my car. After a full day in the shop and no status update, I had to call them to find out if my car was ready. Ken told me that it wasn't and that they would have to keep it overnight because his mechanic had not diagnosed the problem until too late in the day. This would be the pre-diagnosed problem of course. I could go on and on and on about their terrible service...like the time that I last decided to use them and I stood in the lobby wating for a service rep for a full 25 minutes and no one bothered to ask me if I wanted help even though it was obvious that I did.<br><br>I have taken all of my business to <br>Seattle BMW and they are great! They greet you at the door and know who you are and get the job done right the first time. More