BMW of Bellevue - Service Center

Very knowledgeable staff, good communication. Assessment was done in time frame we were told to expect, and was comprehensive enough that we could decide how best to proceed. Will use again. was done in time frame we were told to expect, and was comprehensive enough that we could decide how best to proceed. Will use again. More

While on a 3 wk road trip, our engine light came on on our 2019 X-5. We called BMW of Bellevue and spoke to Michael Lawver. He was able to schedule an appointment. He knew we had to leave the next day, te our 2019 X-5. We called BMW of Bellevue and spoke to Michael Lawver. He was able to schedule an appointment. He knew we had to leave the next day, techs found the problem, fixed the issue under warranty by end of day. Very efficient and was a pleasure dealing with the service department! More

Chris is always friendly & helpful! Only area of improvement for dealer would be communication around booking appointments and availability of loaner cars, or shuttle service improvement for dealer would be communication around booking appointments and availability of loaner cars, or shuttle service More

Great experience. Amazing service in the service department. Angel, he is the best. department. Angel, he is the best. More

This place is a well-oiled machine. Everyone was on time, communication was stellar, and Aaron even ordered a Lyft ride home for me! :) Thank you. communication was stellar, and Aaron even ordered a Lyft ride home for me! :) Thank you. More

Great service, ease of mind. Had a nail in my tire and was replaced free of charge because I got my tires from the dealership. was replaced free of charge because I got my tires from the dealership. More

Great service. They kept me up-to-date about what's going on as one of the car parts needed to be replaced and they had to order spare parts. on as one of the car parts needed to be replaced and they had to order spare parts. More

Michael has made it quick &simple with detailed explanation and required suggestions - felt good when discussing 'why' and 'what' wrt servicing needs. Thank you Michael. explanation and required suggestions - felt good when discussing 'why' and 'what' wrt servicing needs. Thank you Michael. More

Jennie was really great, first time taking my X5 in and she made it easy and a pleasurable experience. A service professional makes a huge difference once you own or lease a car, I am thrilled she is my s she made it easy and a pleasurable experience. A service professional makes a huge difference once you own or lease a car, I am thrilled she is my service lead. Thank you! More

Great service, prompt when dealing with any changes and very effective communication very effective communication More