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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

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December 07, 2023

Afternoon freed up and requested to shift my service date left one-day. They were able to fit me in that day to knock out my service. Compliments to Ms. Janell Keller on her outstanding customer service and More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janell Keller
Dec 09, 2023 -

BMW of Bellevue responded

Hi Jason, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 07, 2023

Good service. Of course, its more expensive than non-dealers but that's true for all brands. It's worth the assurance that your car is in good hands. More

by shanu
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Angel
Dec 09, 2023 -

BMW of Bellevue responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2023

Our experience was with service. We haven’t had the car back long enough to see if everything they fixed is good. But I can say the service staff was friendly and everything was done More

by mikkelsonken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Dec 08, 2023 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! We hope to be of service to you again in the future. Best wishes, BMW of Bellevue

December 04, 2023

Awesome customer service! Shuttle driver Ken made my day with his sincere kindness. Jeanie was wonderful to work with. The car was ready ahead of time promised! More

by Jjc
Recommend Dealer
Yes
Employees Worked With
Ken, Jeanie
Dec 07, 2023 -

BMW of Bellevue responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

December 04, 2023

My service advisor, Aaron, was courteous, professional and friendly with me throughout the process getting my car serviced. More

by cardiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 07, 2023 -

BMW of Bellevue responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. If you ever need help, just give us a call. Happy motoring!

December 03, 2023

Great maintenance and my car it was clean and ready on time. I would have rated them a 5 however, my new wiper blades are defective. I am currently waiting to hear back from them in order to have the More

by Mell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus
Dec 05, 2023 -

BMW of Bellevue responded

Hi Mell, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 30, 2023

Excellent maintenance consultant with helpful advice and suggestions. Service was very efficient, and thorough. Very easy appointment to keep car in prime running condition. More

by Drumhiller Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Dec 03, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

I had a great customer service experience with my recent service at BMW of Bellevue. More

by jtorres23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIchelle
Nov 29, 2023 -

BMW of Bellevue responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2023

Had my first 10K maintenance service last week. While scheduling the appointment and while talking to the service center agent I mentioned that I will be waiting at the dealership, and still ended More

by Evgeny Babin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
Nov 29, 2023 -

BMW of Bellevue responded

Hi Evgeny, thank you for taking the time to leave us feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (425) 243-5201.

November 24, 2023

A very courteous and professional service dept. will use them again for all service needs. More

by diabloscatus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Nov 28, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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