BMW of Bellevue - Service Center

Aaron and his staff were very friendly. They had a rental vehicle waiting for me. They had me in and out in no time! vehicle waiting for me. They had me in and out in no time! More

Service was great, and staff were friendly, knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was knowledgeable, and prepared for my appointment. Service was done right on schedule, so no extra waiting at all. They also cleaned the car which was a great added benefit. More

Appreciated the help in assessing the vehicle issues I was experiencing the week before last was experiencing the week before last More

Michelle is great. I needed the repair done on short notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in notice in order to start a long planned road trip. The warning light came on only 48 hours before we were scheduled to leave. Michelle got my car in and got the repair done within in 24 hours and we were able to leave as scheduled. She did great work. I am very pleased. More

Safeeullah was very pleasant and great to work with. He kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This tim kept me updated and allowed me to come in the following day in order to pick up my vehicle in order to avoid wasting time during rush hour. This time I even received a video from the service dept. regarding my vehicle, which was neat. Having Lyft provided both ways was very convenient. The only thing that made me feel uncomfortable was that when I picked up my vehicle, the person driving it out to me had his mask 1/2 way on his face. Also, for some reason, I could not schedule my appointment online this time with attempts made on two separate days. The system did not seem to have any of my information available, even though I had scheduled online before. However, I eventually called and scheduled very easily and got in the next day. More

Great service and prompt responses from the service coordinators. Car is always brought back in excellent condition coordinators. Car is always brought back in excellent condition More

Matt Johnson consistently goes above and beyond to handle all my service needs and requests. all my service needs and requests. More

I had a very pleasant experience with their service department. Aaron was courteous and helpful in dealing with my insurance. department. Aaron was courteous and helpful in dealing with my insurance. More

Easy scheduling and great one time workmanship. No need for follow ups. Friendly staff that greats you as soon as your drive in. for follow ups. Friendly staff that greats you as soon as your drive in. More

Went to this dealership for my 1st year annual service. Easy to schedule, courteous team and on-time delivery. Easy to schedule, courteous team and on-time delivery. More