BMW of Bellevue - Service Center

Our service team member, Michelle, is very nice and attentive. She responded quickly and kindly to our needs. Also, we had a young man attend to us in the parts department who was extremely helpful and attentive. She responded quickly and kindly to our needs. Also, we had a young man attend to us in the parts department who was extremely helpful and seemed to truly care about our needs. Our experience with this dealership seems to be either hot or cold. We have experienced employees who are very kind and thoughtful, like I explained above, and we have had a couple experiences where the employee has been less than polite. More

Great experience getting my BMW X1 repaired and serviced at the Bellevue dealer. Best part was I didn’t have to wait when I brought it in or when I picked it up. Angel was wonderful to work with - thank you at the Bellevue dealer. Best part was I didn’t have to wait when I brought it in or when I picked it up. Angel was wonderful to work with - thank you. More

We have our X3 serviced here and each time we are met with friendly, courteous people who are efficient in seeing the job is done as soon as possible and correctly. Aaron Weaver is exceptional and a ple with friendly, courteous people who are efficient in seeing the job is done as soon as possible and correctly. Aaron Weaver is exceptional and a pleasure to work with. More

My service advisor Matt did an excellent job on taking care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. care of the vehicle problem. He was very attentive in helping his customer even when he is busy helping other customers. Thank you. More

I had taken my car to BMW of Manhattan and Hudson Valley, they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? they didn’t find much wrong but here at Bellevue they found >$16K worth of repairs. Really!? More

Very professional staff and Leonard was great keeping me informed on my vehicle was ready. informed on my vehicle was ready. More

Ben was extremely accommodating and made our experience at the BMW service department an awesome one. at the BMW service department an awesome one. More

I have been a customer of Bellevue BMW for many years and found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issu found their service to be very effective, reasonable, and the staff eager to do their best to provide lasting solutions to inevitable mechanical issues that develop with long time car ownership. My service representative has provided consistent advocacy when needed and real knowledge about the product to explain most any issue encountered. I am grateful to have had great service including my most recent experience with Matt Johnsen as my service rep. and I look forward to that history being repeated. More

Love this new facility. People are friendly, especially Randy Eaton. Although there was a little wait perhaps on a busy Saturday. We also needed to be elsewhere during the service, they helped us arranging Randy Eaton. Although there was a little wait perhaps on a busy Saturday. We also needed to be elsewhere during the service, they helped us arranging the Uber/Lyft service for both trips! Just a minor thing, like bottled water was out at the time. However, highly recommended their service! More

Loved the online scheduling for service appointment. Also liked the texting communication for car updates. Thanks! liked the texting communication for car updates. Thanks! More