BMW of Bellevue - Service Center

I’m very grateful for Michelle Amoa. She was very thorough and I appreciated her Communication and updates for all the repairs that needed to be done from an unexpected breakdown. She was able to ge thorough and I appreciated her Communication and updates for all the repairs that needed to be done from an unexpected breakdown. She was able to get my car ready for pick up 3days earlier then expected. Thank you Michelle More

The service was on time, friendly and efficient. The facility was open, bright and clean. facility was open, bright and clean. More

Quick and very professional. I really appreciated the fact that they were able to get everything processed in a timely manner and provided me with constant updates on the status of my vehicle. fact that they were able to get everything processed in a timely manner and provided me with constant updates on the status of my vehicle. More

I recently had a the vehicle check service performed on my 2014 BMW I-3.The service was excellent and four outstanding recall items were also spotted and repaired. I also received some pointers about rech my 2014 BMW I-3.The service was excellent and four outstanding recall items were also spotted and repaired. I also received some pointers about recharging frequency for the electric with a gasoline range extender type of drive, most helpful, especially since the manual is a bit opaque in places. The personnel were polite and efficient, I almost felt like I was in Bayern. The only problem I had was contacting the dealer for a service appointment. The one way that worked was the online reservation system, one that did not always appear on the website. Direct calls never were answered and the call-back system never resulted in a return call. I did have some questions as it was the first time the vehicle needed service and I was especially curious about the possibility of getting a loaner vehicle, which turned out to be unavailable. Long story short, excellent technical service and personnel, communications system needs work. More

Excellent customer service was provided. They have lovely facilities and their Quick service had me in and out. facilities and their Quick service had me in and out. More

Excellent Recall Service. Michelle Irving got me in and out quick. Was able to work quick and back. out quick. Was able to work quick and back. More

Service Agent helpful and accessible. Kept me informed on repairs.was able to make the repairs in a timely manner. on repairs.was able to make the repairs in a timely manner. More

sevice was great, they kept me updated to changes that were being made. overall great experience were being made. overall great experience More

I go out of my way from downtown Tacoma to go to this dealership. I do so because of the experience and customer service are superior. I’ve been multiple times now and have not been let down. dealership. I do so because of the experience and customer service are superior. I’ve been multiple times now and have not been let down. More

High attention to detail, excellent service. Appreciate the follow-up and status on the progress of the vehicle. the follow-up and status on the progress of the vehicle. More