BMW of Bellevue - Service Center

I got my service done at this dealership. I worked with Ben who was great. 1) He arranged for me to get a Lyft home and to the dealership. The process was super easy. You get a text link to schedule you Ben who was great. 1) He arranged for me to get a Lyft home and to the dealership. The process was super easy. You get a text link to schedule your Lyft when it is convenient for you. 2) Ben stayed late to ensure my service work was done. I had a couple of items to be completed when I brought my car in on Friday. Originally the work was supposed to take till at least Monday with a Tuesday target pickup. The tech team finished it late Friday. Ben called me after hours to let me know the service was done and that I could pick the car up on Saturday. 3) Lastly, Ben helped me to save some money. When asked, he suggested that Costco was running a promotion on service and parts. That’s saved me a bunch of money. Overall, I had a great experience at this dealership. Oh, the new building they are in is pretty nice. Lots of light and very airy. More

Courteous and professional. Nice to be updated on progress with car especially the video footage of problems.Did exactly what I had requested and no more. And was upfront with costs when signing in. progress with car especially the video footage of problems.Did exactly what I had requested and no more. And was upfront with costs when signing in. I like the service deal that was offered but in general find repair quotes to be high. More

Very unorganized! Told me my car was ready and gave me my car back with the harness unplugged stopped running car back with the harness unplugged stopped running More

Very efficient and professional. Car is very clean after the service, and the agent is very nice the service, and the agent is very nice More

Prompt ,efficient and professional. They keep you updated and keep posted through your service appointment. They always deliver the vehicle at the promised time. and keep posted through your service appointment. They always deliver the vehicle at the promised time. More

This Dealership has consistently gone above and beyond with their customer service. My advisor is timely informative and stays on top of any work I have had done. He also after service follow-up to make s with their customer service. My advisor is timely informative and stays on top of any work I have had done. He also after service follow-up to make sure everything is OK and my car is running well. I highly recommend bellevue BMW do any of my friends More

My service rep was incredibly responsive and helpful, even after it became evident that the dealership wasn't going to do the work. I will definitely be back! even after it became evident that the dealership wasn't going to do the work. I will definitely be back! More

The service team worked hard to solve the problem and my service advisor was great service advisor was great More

Matt Larsen and the kid who lined up cars were friendly. Thanks for smooth and quick services. Thanks for smooth and quick services. More

Saf was very helpful and attentive. Our car was taken care efficiently and in good time. I received a free ride home by BMW Bellevue. Very much appreciated. care efficiently and in good time. I received a free ride home by BMW Bellevue. Very much appreciated. More