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BMW of Bellevue - Service Center

Bellevue, WA

4.5
703 Reviews

703 Reviews of BMW of Bellevue - Service Center

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February 21, 2022

It’s always top-notch service at this location! It’s well-organized, fast, and friendly! Jennie Mao is also the best advisor! She’s incredibly friendly, she gives honest advice, replies quickly, an More

by graceonon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Feb 24, 2022 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 20, 2022

Excellent service department. Communication was timely and efficient. Employees were all unfailingly polite and friendly. More

by KRHoward
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Toomey
Feb 22, 2022 -

BMW of Bellevue responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 18, 2022

Ben Mecham was such a professional and personal, taking care of everything. He should be promoted! More

by Antonio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mecham
Feb 22, 2022 -

BMW of Bellevue responded

Hi Antonio, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 18, 2022

I needed an oil change and was able to get my car in the next day! They were prompt and kept me up to date with text messages. More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Feb 22, 2022 -

BMW of Bellevue responded

Hi Dan, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2022

Very attentive and responsive. Victor was there to answer any questions. Would definitely recommend to anyone More

by Chriskeller999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor
Feb 17, 2022 -

BMW of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2022

Scheduled service was completed and ready at the estimated time. BMW shuttled me back and forth from my office using Lyft instead of their own shuttle, which I found to be much better. More

by Randy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew
Feb 15, 2022 -

BMW of Bellevue responded

Hi Randy, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 12, 2022

Fast efficient service. User friendly facility making it a comfortable experience for their customers. I will use them again. More

by David D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Feb 14, 2022 -

BMW of Bellevue responded

Hi David, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

February 11, 2022

It is very hard to reach anyone in BMW of Bellevue. The communication with the customer is non-existent. I can not get return call and my service date was 11 days ago. The issue is still unresolved. More

by darek.jarzynski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michelle
Feb 15, 2022 -

BMW of Bellevue responded

Hi Darek, thank you for taking the time to leave us feedback. Please call our General Manager at (425) 243-5201 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 10, 2022

Extremely professional and reliable services. I was very happy with my service. The dealership will go extra lengths to ensure customer satisfaction. More

by Saahil.vashishta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
Feb 14, 2022 -

BMW of Bellevue responded

Hi, thank you so much for your positive comments about BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2022

I got my car in for the yearly service. Perfect service and a nice, friendly service department! More

by joymab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Feb 14, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

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