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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

Sort by
March 08, 2022

My service adviser Leonard did a great job and kept me informed through out the process. Work was completed in a professional manor More

by garysunde
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard Mayorga
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Mar 11, 2022 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 07, 2022

Great customer service, friendly and honest. I love that I can have a loaner when my car is worked on as I have to drive a half an hour to get to the dealership! More

by anastasiaclarke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonard
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Mar 09, 2022 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 07, 2022

Had to bring car back - not fixed first time. Picked up and car was dirty More

by beachjeri02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
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Mar 11, 2022 -

BMW of Bellevue responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (425) 243-5201 so we can work towards a resolution. We look forward to hearing from you. Take care!

Mar 11, 2022 -

beachjeri02 responded

Not necessary to do anything more. I was very happy with the interaction I had with Angel - because of that I will continue to bring my car in. Thanks for following up on this.

March 07, 2022

First of all love the remodel of this place, it looks fantastic. I love working with BMW of Bellevue I bought my X5M from them and have continued to get service through them. I love their model of servic More

by Desireanavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris and Matt
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Mar 11, 2022 -

BMW of Bellevue responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 07, 2022

Thank you, Jennie, for excellent customer service! Great communication with email and text. Thank you! More

by chongdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie
Report | Print
Mar 11, 2022 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jennie here at BMW of Bellevue! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 04, 2022

Could not get the service I asked for. Called and made an appointment. Was very clear and specific and that I was trying to establish service for a new purchase. Have a Mercedes’ and a Lex More

by first impression
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Michelle
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Mar 08, 2022 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

March 03, 2022

Angel was extremely courteous, answered my questions and gave me honest recommendations for my car. Love the Lyft shuttles. More

by Rich Ow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Mar 06, 2022 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 03, 2022

Good service and very professional in dealing with the customer and nice and very accommodating dealership More

by reuben.factor70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle Amoa
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Mar 06, 2022 -

BMW of Bellevue responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Mar 06, 2022 -

reuben.factor70 responded

Nice dealership to deal with specially the service advisor Michelle Amoa. She help me in my 4 BMW when I needed help and she is very personal.

March 02, 2022

Friendly and courteous oil service. Thank you for helping to keep this vehicle running in perfect condition. More

by cheng1024mail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AARON WEAVER
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Mar 05, 2022 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 02, 2022

Professional, clean, prompt & priced fare. Always a follow-up to make sure I'm 100% satisfied. More

by Sheryl
Recommend Dealer
Yes
Employees Worked With
Jennie
Report | Print
Mar 05, 2022 -

BMW of Bellevue responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

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