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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

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March 28, 2022

I has been always a pleasure work with BMW service at Bellevue, I have 20 years old BWM, and the technicians keep it running smoothly. Every time I go to service is easy and they always keep me informed More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michelle
Apr 02, 2022 -

BMW of Bellevue responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2022

Great service! Aaron was able to check me in efficiently and let me know immediately when my car was available for pickup. He did a nice job of answering other qu More

by steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron
Apr 02, 2022 -

BMW of Bellevue responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2022

I had a great experience getting my car repaired at this dealership. My only complaint is that they kept the car for slightly longer than I expected, but it was communicated from the get-go. Saf was really More

by mar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Mar 26, 2022 -

BMW of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

March 21, 2022

Very professional and patient, clear about what needs to be done and waiting time. Thank you Matt ! More

by stella.hodge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Larsen
Mar 25, 2022 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2022

Matt Lawson is the epitome of professionalism, reliability and thoughtfulness. Throughout the years I have worked with Matt, he consistently keeps his word, is accurate regarding his work and ser More

by dr.ellen.beauchamp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Lawwon
Mar 23, 2022 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to Matt here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 19, 2022

I brought my car in for service and I was treated very courteously. I would recommend their service in the future. More

by 5grands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben
Mar 24, 2022 -

BMW of Bellevue responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

March 17, 2022

On-site services was great, telecommunication to book an appointment was a disaster. Service valet was great, rep was amazing. More

by Booney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matt Larsen
March 14, 2022

From making an appointment to picking up a washed and well-serviced Vehicle it was perfectly done. Jennie Mao is a super rep! More

by Treavell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennie Mao
Mar 16, 2022 -

BMW of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 11, 2022

I had made an appointment and was on time I had specified where I live what I needed it was not fulfilled I had to call 3 times and still my service with the warranty is not fulfilled because I had borne an More

by Sprinter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Angel
Mar 14, 2022 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

March 09, 2022

Great customer service always Matt! We truly appreciate it. Matt has been taking good care of us and my car for more than 8 years! More

by june
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 11, 2022 -

BMW of Bellevue responded

Hi June, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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