BMW of Bellevue - Service Center

Made an appointment for oil change while I waited. Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that ano Service promised to be completed within 2 hours. After waiting two hours, I asked about completion and was told no work had been started and that another two hours was needed. As I could not wait further, the work was not done. I made a 75 mile drive to get this oil change so very disappointing service. More

Safeeullah - Did an amazing job! Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. Great customer service and was a true professional. Thanks for finding a way to take care of my X5 within a couple of hours. More

Safeeullah was extremely helpful. He provided me with advice on what needed to be done on my car and respected my choices while keeping me informed. Additionally, he was able to meet He provided me with advice on what needed to be done on my car and respected my choices while keeping me informed. Additionally, he was able to meet my request regarding timing and got me back on the road on time. I will be back! More

Service experience is so spectacular here at BMW of Bellevue that I am not sure if I want to every buy new. 1st time buying a used BMW, and yes my 2015 M235i Convertible has it's gremlins. It had sever Bellevue that I am not sure if I want to every buy new. 1st time buying a used BMW, and yes my 2015 M235i Convertible has it's gremlins. It had several recent visits (3 in last 4 months). Each time the communication and the follow up from my service advisor Angel who I met 1st time when I bought my new 2018 X5, is truly exceptional. Last visit took about a month to resolve due to extended 3rd party warranty. Warranty company did not make it easy to get the service repair authorized; however, at the end with my service advisor's persistence got it approved. What was better than not paying for repair was to be able to drive a 2021 BMW 2 series x drive as a loaner. I enjoyed the 2 series better than the last 3 series loaner which also had x drive. More

Prices were communicated in advance. Service advisers were friendly, professional, provided prompt and frequent communication. Service advisers were friendly, professional, provided prompt and frequent communication. More

Very professional and kind service agent. Dealership is very nice as well. Efficient drop off and pick up. Good explanation of what needs to be done. Dealership is very nice as well. Efficient drop off and pick up. Good explanation of what needs to be done. More

Great services here at BMV of Bellevue. I was very accommodated and my car was serviced efficiently. I was very accommodated and my car was serviced efficiently. More

The staff is very polite and always helpful. My service was done right on time. Did not have to wait when I arrived to pick it up. My service was done right on time. Did not have to wait when I arrived to pick it up. More

They were fast and efficient. Dealership was clean and comfortable. Paperwork was handled quickly. Easy to work with. Dealership was clean and comfortable. Paperwork was handled quickly. Easy to work with. More

They are always great and even gave me a ride to a place where I could watch the Mariner game while my car was serviced where I could watch the Mariner game while my car was serviced More