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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

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February 09, 2023

It was time for my annual service. Thanks to Mr. Angel Pinedo, I had no problem scheduling my service for the time slot and receiving it back on the specific time he told me. Another More

by Abdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Angel Pinedo
Feb 13, 2023 -

BMW of Bellevue responded

Hi Abdi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

February 08, 2023

Easy to drop off car. When I picked up it took 15 minutes and the car was dirty More

by rick.holley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Feb 11, 2023 -

BMW of Bellevue responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

February 07, 2023

Dealership was fantastic at helping us. The service rep was very good and appreciative when i said no need to rush because we didn't need the car back that day. Very impressed with it all More

by Kelly123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't recall
Feb 09, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 07, 2023

The service advisor was professional and courteous. My vehicle repair was done right and within a timely manner. More

by Brain Powered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 09, 2023 -

BMW of Bellevue responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 05, 2023

Honest and sincere service from people who care. Pricing and expectations were transparent and were met. More

by meant_witness_0q
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 07, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 31, 2023

Great service. ..see you again on Tuesday for more service. I will be back. To finish other items since your system was down. More

by jjohnso54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Feb 03, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 31, 2023

Came for the first service of a new car. Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the c More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Feb 03, 2023 -

BMW of Bellevue responded

Hi, we are deeply disappointed by your experience at BMW of Bellevue. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (425) 243-5201 to discuss what we can do to help.

January 30, 2023

I have been driving forever and ever, I like the boses. Mr Zabihi and Cori F. More

by Gmaytone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I know Dean at service is my favorite and he moved to downtown Seattle
Feb 03, 2023 -

BMW of Bellevue responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 28, 2023

My service representative, Andy, got things started right away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process More

by JamesThomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy M Estra
Feb 02, 2023 -

BMW of Bellevue responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bellevue! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

I did a walk in for an oil change for my X5 and Michelle in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything More

by tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jan 27, 2023 -

BMW of Bellevue responded

Hi Tom, thank you for taking the time to leave a review for us at BMW of Bellevue. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

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