BMW of Bellevue - Service Center
Bellevue, WA
701 Reviews of BMW of Bellevue - Service Center
It was time for my annual service. Thanks to Mr. Angel Pinedo, I had no problem scheduling my service for the time slot and receiving it back on the specific time he told me. Another Thanks to Mr. Angel Pinedo, I had no problem scheduling my service for the time slot and receiving it back on the specific time he told me. Another quality work and appreciate the professionalism of BMW staff specially Mr. Angel Pinedo and they way he care for his customers. More
Dealership was fantastic at helping us. The service rep was very good and appreciative when i said no need to rush because we didn't need the car back that day. Very impressed with it all The service rep was very good and appreciative when i said no need to rush because we didn't need the car back that day. Very impressed with it all. More
Came for the first service of a new car. Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the c Oil change should take few min. Waited for a long time for someone to talk to me when I dropped the car in the morning.. At the end of the day, the car was still not ready. They sent me a text, vehicle is still programming. I asked for details, never got a response. When I left the car I asked them to check the driver door lock sensor as sometimes it doesn't work. They wrote in the paper it works fine, but didn't explain how they tested it, didn't ask me any questions, didn't try to understand better when it happens, and how they can help. More
My service representative, Andy, got things started right away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process away for me, despite my being one of the very first 7:30 am appointments. He gave me timely updates on where my car was in the recall repair process, and went the extra mile to get my iPhone hooked back up after the recall repair was done. Great job, Andy! More
I did a walk in for an oil change for my X5 and Michelle in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything in service was very helpful and accommodating. She told me when my car would be ready and provided shuttle service to my meeting in town. Everything was smooth and seamless. Everyone was very helpful nice. I had a great experience. Thank you. More