BMW of Bellevue - Service Center

Easy to schedule and helpful with a loaner made everything easy. Jennie was very helpful and informative before and after the service was done. everything easy. Jennie was very helpful and informative before and after the service was done. More

Angel was great! Very helpful, and got me a ride home with Lyft. Will be back here when I need another service. Very helpful, and got me a ride home with Lyft. Will be back here when I need another service. More

Matt, in your service department, was extremely helpful and I really appreciated his courteous and energetic approach in solving our maintenance situation. Many thanks to him!!! and I really appreciated his courteous and energetic approach in solving our maintenance situation. Many thanks to him!!! More

The fresh new look of this dealership is great . Customer service is still the same . You are always greeted when you pull up to service . The sales staff says hi if they see you . Matt Johnson Customer service is still the same . You are always greeted when you pull up to service . The sales staff says hi if they see you . Matt Johnson is excellent. He sets goals and respects his clients budget and game honest advice so I can budget for my repairs in the future ans is real what I need. Uber was provided to be too and from when my car was ready I loved this service . Hanging a luxury car is expensive I wool love to see more promos on oil changes or this dealership needs a better customer holding area like Mercedes, there coffee machine is old lol, please update this area along with products to buy and you would hands down be the best BMW dealership … More

Very good experience yesterday when I brought my old 535xi in for service. Saf was very helpful and seemed very knowledgeable about what it did and did not need at that time. It was ready for pickup w 535xi in for service. Saf was very helpful and seemed very knowledgeable about what it did and did not need at that time. It was ready for pickup when promised. Thanks! More

Customer service is very personal & world class; when they take my car for service they always put me in a rental car that cost me nothing but the pleasure of driving a different Luxury car. Thank you ve they take my car for service they always put me in a rental car that cost me nothing but the pleasure of driving a different Luxury car. Thank you very much and your service always exceeds my expectations. More

Restaint systems are not covered on a Platinium Warranty - beware a seat sensor costs over $3k to fix. I elected not to fix the intermittent problem - but when I got the car back from BMW of Bellevue the p - beware a seat sensor costs over $3k to fix. I elected not to fix the intermittent problem - but when I got the car back from BMW of Bellevue the problem was worst. All kinds of warning lights about passenger restraint system. They rotated the tires and filled the right side at 33 and the left side of the car at 37 - but system thinks that is fine. Overall I would rate them 0. And, why should I have to talk to a manager to get any real action? More

Great staff and had my car back quickly. They are always receptive to my concerns They are always receptive to my concerns More

My last apt was really great, from taking apt to picking up the car. My assigned Service Advisor was really good on communicating the next activity or arranging Lyft for my drop-off and pickups and explaini up the car. My assigned Service Advisor was really good on communicating the next activity or arranging Lyft for my drop-off and pickups and explaining the issue, and getting my pre-approval on the estimates. More

Service department is awesome! I can count on BMW bellevue for top notch service. Thanks Angel! I can count on BMW bellevue for top notch service. Thanks Angel! More