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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

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June 16, 2023

Eveything went smoothly and no surprises. Matt Johnson was friendly and informative. I was able to take the shuttle to do errands and he called me when my car was ready and arranged a picku More

by colleenlev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Jun 19, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 14, 2023

My car was at the dealership 6. 5 hours on Friday 9 June while I waited. The problem was diagnosed but not fixed. I am still waiting on the parts/labor price quote More

by 360 review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Toomey
Jun 19, 2023 -

BMW of Bellevue responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (425) 243-5201 to discuss this further.

June 14, 2023

Arrived for my appointment at 10 o’clock sharp. Was taken in immediately to my service representative who was Michelle. She was efficient, knowledgeable and answered all my questions. She that the More

by 3rdX-5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Jun 19, 2023 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 14, 2023

This dealership diagnosed the issues with my car and had the repair estimate completed within a few hours. Angel was very responsive and very professional. He kept me abreast of the costs and timelines. More

by kboggs333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel Pinedo
Jun 19, 2023 -

BMW of Bellevue responded

Hello, we're happy to hear you had such a positive experience with our team. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 14, 2023

It was a good time I enjoyed doing the maintenance of my car at BMW Bellevue More

by Sisooo0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Jun 19, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 12, 2023

Always a smooth process. Everyone is very friendly. Dealership is nice to wait in and work. More

by Shannon.dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Jun 18, 2023 -

BMW of Bellevue responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bellevue. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 10, 2023

Great service from Leonard. and the driver who drove us to downtown Kirkland and back. More

by dmswenson52
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Jun 14, 2023 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2023

Prompt service and excellent work done. I would recommend this dealership to anyone for anything. More

by James O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, and associate
Jun 13, 2023 -

BMW of Bellevue responded

Hi James, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

June 08, 2023

Check in was quick. They did not have loaner vehicles at that time but were able to arrange cab for me. More

by jerry.raj88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeeullah
Jun 13, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 08, 2023

I would definitely recommend this dealership. . Very attentive and high class service. A pleasure to work with. More

by renanj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
Jun 13, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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