BMW of Bellevue - Service Center
Bellevue, WA
701 Reviews of BMW of Bellevue - Service Center
Eveything went smoothly and no surprises. Matt Johnson was friendly and informative. I was able to take the shuttle to do errands and he called me when my car was ready and arranged a picku Matt Johnson was friendly and informative. I was able to take the shuttle to do errands and he called me when my car was ready and arranged a pickup. Thanks Matt! More
My car was at the dealership 6. 5 hours on Friday 9 June while I waited. The problem was diagnosed but not fixed. I am still waiting on the parts/labor price quote 5 hours on Friday 9 June while I waited. The problem was diagnosed but not fixed. I am still waiting on the parts/labor price quote More
Arrived for my appointment at 10 o’clock sharp. Was taken in immediately to my service representative who was Michelle. She was efficient, knowledgeable and answered all my questions. She that the Was taken in immediately to my service representative who was Michelle. She was efficient, knowledgeable and answered all my questions. She that the 40,000 mile service would take approximately 2 to 2 1/2 hours. Service was completed in that time, including car wash. Very pleased with Michelle’s efficiency and professionalism More
This dealership diagnosed the issues with my car and had the repair estimate completed within a few hours. Angel was very responsive and very professional. He kept me abreast of the costs and timelines. the repair estimate completed within a few hours. Angel was very responsive and very professional. He kept me abreast of the costs and timelines. He made sure that I had a loaner and he answered my texts even on his day off. Excellent customer service! More