BMW of Bellevue - Service Center

Clean and modern facility. Friendly and helpful staff. Online application made it easy to schedule a maintenance appointment, and there were plenty of convenient time slots a Friendly and helpful staff. Online application made it easy to schedule a maintenance appointment, and there were plenty of convenient time slots available in the immediate future. Even though I had purchased my vehicle from a different facility, Brennan, my service advisor, was able to locate my vehicle's history and maintenance contract information quickly, and also suggested some additional inspections and services. I had chosen to wait at the facility, and there was a pleasant and quiet lounge area with complimentary fresh coffee and bottled water available, so the time passed quickly as I read a book in peace and comfort. The service work was completed in the expected time. The inspection results were explained to me clearly by Brennan, and my car was also carefully washed and vacuumed. Overall I was very pleased with my service experience at Bellevue BMW. I have also purchased a few items from their parts counter in the past and found their inventory and service representatives to be quite good. I will definitely return to this BMW dealership in the future, and strongly recommend them for BMW parts and service needs. More

Rating re: service side. Very helpful service people, understaffed intake for service drop off. High prices for service but typical of BMW generally. Good service reminder so Very helpful service people, understaffed intake for service drop off. High prices for service but typical of BMW generally. Good service reminder software on vehicle. Love my X3. More

Good services and always keep me updated. Provide transportation with Lyft quick and easy. Great. Provide transportation with Lyft quick and easy. Great. More

Beautiful space with friendly associates, this was my first encounter with service department and was pleased first encounter with service department and was pleased More

I have worked with my service advisor for several years. Angel always makes sure my 2014 X1 is well taken care of. Angel always makes sure my 2014 X1 is well taken care of. More

I was able to get my car into service right away car runs great. And everyone is on top of everything great. And everyone is on top of everything More

Excellent customer service, Friendly and knowledgeable staff. Workmanship, appealing environment and clean dealership. Recommend highly to everyone. staff. Workmanship, appealing environment and clean dealership. Recommend highly to everyone. More

BMW of Bellevue isn’t the same as it once was. Chris in Service was great to work with. Once again, my car was not vacuumed. Chris in Service was great to work with. Once again, my car was not vacuumed. More

Matt, my service advisor is great. He has been helpful in working with what really needs to be do,me, and then what can wait. I’m not giving a five only because it takes a while to get He has been helpful in working with what really needs to be do,me, and then what can wait. I’m not giving a five only because it takes a while to get a loaner car with the appointment.. car is always clean when work is completed. More

Chelsea was personable and a pleasure to work with! Overheard a conversation I was having on the phone and offered to set me up with a ride to meet a client of mine. Really appreciated that small touch Overheard a conversation I was having on the phone and offered to set me up with a ride to meet a client of mine. Really appreciated that small touch. Service still goes a long ways in my eyes! More