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BMW of Bellevue - Service Center

Bellevue, WA

4.5
701 Reviews

701 Reviews of BMW of Bellevue - Service Center

Sort by
July 20, 2023

Rating re: service side. Very helpful service people, understaffed intake for service drop off. High prices for service but typical of BMW generally. Good service reminder so More

by Laurie2020
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saffualah or similar name
Report | Print
Jul 24, 2023 -

BMW of Bellevue responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 20, 2023

Good services and always keep me updated. Provide transportation with Lyft quick and easy. Great. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leonard
Report | Print
Jul 24, 2023 -

BMW of Bellevue responded

Hi Joe, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 18, 2023

Beautiful space with friendly associates, this was my first encounter with service department and was pleased More

by AA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan
Report | Print
Jul 25, 2023 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

July 17, 2023

I have worked with my service advisor for several years. Angel always makes sure my 2014 X1 is well taken care of. More

by jamomorris0782
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angel
Report | Print
Jul 21, 2023 -

BMW of Bellevue responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 14, 2023

I was able to get my car into service right away car runs great. And everyone is on top of everything More

by dishwon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Safeullah Salim
Report | Print
Jul 18, 2023 -

BMW of Bellevue responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 11, 2023

Excellent customer service, Friendly and knowledgeable staff. Workmanship, appealing environment and clean dealership. Recommend highly to everyone. More

by Amir Anissipour
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Matute
Report | Print
Jul 14, 2023 -

BMW of Bellevue responded

Hi Amir, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Bellevue and we hope to be of service again in the future.

July 07, 2023

BMW of Bellevue isn’t the same as it once was. Chris in Service was great to work with. Once again, my car was not vacuumed. More

by LK
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Report | Print
Jul 11, 2023 -

BMW of Bellevue responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (425) 243-5201 to discuss what we can do to help.

July 06, 2023

Matt, my service advisor is great. He has been helpful in working with what really needs to be do,me, and then what can wait. I’m not giving a five only because it takes a while to get More

by arwgilmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Jul 11, 2023 -

BMW of Bellevue responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Bellevue. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

Chelsea was personable and a pleasure to work with! Overheard a conversation I was having on the phone and offered to set me up with a ride to meet a client of mine. Really appreciated that small touch More

by Btwotimes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Report | Print
Jul 07, 2023 -

BMW of Bellevue responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Flexible schedule. Car was done on time. Happy with the service overall. Thank you! Great work More

by preetinorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsea Loeffler
Report | Print
Jul 06, 2023 -

BMW of Bellevue responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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