BMW of Bellevue - Service Center

I want to start with pros 1. Service took 9 hrs which is exactly wats was told. 2. They provide shuttle service within 10 miles. Cons 1. I was told that car will be vacc Service took 9 hrs which is exactly wats was told. 2. They provide shuttle service within 10 miles. Cons 1. I was told that car will be vaccumed from inside. It was not done. 2. I found few things were opened during service from the truck, which they supposed to close , they did not. i found that when I reached home. 3. I expect a brand like bmw to provide me a personal insepection by an expert once the things are done. Like the things i found later on, should have be inspected by the dealer ahead of customer delivery of the vehicle after the service. More

Good stuffs and very helpful for the service. Clean work environment. Didn’t have much interaction so don’t have much to share. Clean work environment. Didn’t have much interaction so don’t have much to share. More

Just a great experience from Saf and kava and Joe they made everything easy and will return. made everything easy and will return. More

Needed oil change, cabin filters and wiper blades. Did not seem that busy however it took almost 3 hours. Which was an hour more than I was told. Did not seem that busy however it took almost 3 hours. Which was an hour more than I was told. More

The experience was very smooth. Nice staff and clean lobby. The advisor was very attentive and knowledgeable. I will be back. Nice staff and clean lobby. The advisor was very attentive and knowledgeable. I will be back. More

Jennie, Service Rep. Always takes great care of me when I take my M6 for service. EXCELLENT customer service! Big Thanks! Always takes great care of me when I take my M6 for service. EXCELLENT customer service! Big Thanks! More

Best service, much better than others brands . Strongly recommended. Thank you so much . Really appreciated Strongly recommended. Thank you so much . Really appreciated More

Great costumer service and everything went very smooth. They explained everything that needed to be done in my vehicle and even sent a video of my car once the work was done. Communication was great! Appoi They explained everything that needed to be done in my vehicle and even sent a video of my car once the work was done. Communication was great! Appointment was so easy to schedule! More

Dropped off my car for an 8 AM appointment for an oil change and they said the car wouldn't be ready until 3-4PM. Tried to upsell services I don't need like most dealerships. change and they said the car wouldn't be ready until 3-4PM. Tried to upsell services I don't need like most dealerships. More

I had purchased the car from them and had my first year service done. Everything from sales process to delivery and now service was extremely easy and handled with most care. My service advisor, Matt John service done. Everything from sales process to delivery and now service was extremely easy and handled with most care. My service advisor, Matt Johnson is one of the best. More