BMW of Bel Air - Service Center

Compared to other BMW dealers this location is lacking in customer service and amenities. Dealer charged me $810.00 for five hours labor but car was ready in 1.5 hours. They said that a tire rotation was don customer service and amenities. Dealer charged me $810.00 for five hours labor but car was ready in 1.5 hours. They said that a tire rotation was done but I know for a fact it wasn't. Tried to get my wife to pay $247 to install a cabin air filter. I honestly feel dealer took advantage and overcharged for service. I will not be returning and would not recommend. More

Of all the cards I've owned, this is the first time I received a video summary of the service performed. It was insightful and reassuring. received a video summary of the service performed. It was insightful and reassuring. More

Always receive fast and reliable service. All the people we deal with are caring and competent. Steve is trustworthy and friendly and makes customers feel like he really cares and wants the best for them. we deal with are caring and competent. Steve is trustworthy and friendly and makes customers feel like he really cares and wants the best for them. More

I had a great experience at Bel Air BMW. Kurt, our service advisor, was very responsive and helpful with obtaining warranty service. The shop also did the necessary work well. Thank you. service advisor, was very responsive and helpful with obtaining warranty service. The shop also did the necessary work well. Thank you. More

I was having a issue with my BMW and Steve the service consultax was able to get me in right away and have the problem taken care of. consultax was able to get me in right away and have the problem taken care of. More

Top notch service performed as usual, it was a pleasure seeing all the familiar faces in the dealership!!. seeing all the familiar faces in the dealership!!. More