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BMW of Bel Air - Service Center

Bel Air, MD

4.8
161 Reviews

161 Reviews of BMW of Bel Air - Service Center

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March 12, 2023

Came for a service visit and they completed it promptly. No issues for the visit. More

by N Collins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
all
Mar 14, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 06, 2023

They took great care of my older car while repairing it and kept me posted on the search for and installation of a very hard to find part. More

by crocheford
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez and John Miller
Mar 09, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 28, 2023

As always, the Service representative and staff were very assertive, informative, and knowledgeable about what was required for my vehicle while providing outstanding customer services. More

by Blaqueqn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Mar 05, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

February 24, 2023

This was a recall service visit. The service representative was very good at setting up the service process. Only issue I had was that when returning home, I realized that someone c More

by jwderwart
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Representative
Feb 28, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 21, 2023

I really enjoyed my experience at BMW of Bel Air. They have great customer Service. More

by coreyjay31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Feb 25, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 20, 2023

On my recent service visit, Steve Herold (Service Advisor) provided his usual outstanding attention to my auto needs, answering all my questions. Visit was very efficiently handled. More

by Happy
Recommend Dealer
Yes
Employees Worked With
Steve Herold
Feb 23, 2023 -

BMW of Bel Air responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Bel Air! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 10, 2023

Experience was excellent was given a ride to work, and back would recommend this dealership. More

by Miki Holmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 13, 2023 -

BMW of Bel Air responded

Hello Miki, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 30, 2023

Always timely, friendly and professional service. Thank you BMW of Bel Air for taking care of our vehicles! More

by jcellissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Feb 03, 2023 -

BMW of Bel Air responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

January 29, 2023

Povided a thorough review of my vehicle to keep my family safe on the roads. More

by anita.rus3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Feb 02, 2023 -

BMW of Bel Air responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Quick and painless. I brought my vehicle here for an airbag recall. Everyone in the service department was pleasant and great to work with from start to finish. More

by zbzogby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jan 24, 2023 -

BMW of Bel Air responded

Hello, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

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