Back

BMW of Bel Air - Service Center

Bel Air, MD

4.8
161 Reviews

161 Reviews of BMW of Bel Air - Service Center

Sort by
May 22, 2023

Service department is top notch. I have been going here for 6 years and would not consider taking my 2 beemers anywhere else. Very professional and always willing to work with you to More

by Satguybill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Herold, service department
May 24, 2023 -

BMW of Bel Air responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Bel Air. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 11, 2023

I travel 1. 5 hours to use this dealer because of the awesome and friendly service. More

by jaygullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember service advisors name
May 15, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 01, 2023

Steven has never steered me wrong, so professional and easy to work with. Great service center! More

by nwiecz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
May 04, 2023 -

BMW of Bel Air responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

April 25, 2023

The entire team at BMW Bel Air have been amazing. From service (John Miller) to vehicle sales and dealership GM Chris Dunkes, I have had a great experience all around. Very friendly and courteous sta More

by Ramesh Shettigar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Miller, Chris Dunkes, Lilly, Duncan
Apr 28, 2023 -

BMW of Bel Air responded

Hi Ramesh, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2023

Service managers are very friendly and prompt. Both Steven and Andrew are easy to work with. More

by darknightsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Harold, Andrew Ramirez
Apr 20, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 09, 2023

Simple scheduling procedures online! Prompt and courteous service! Steven is always very professional and knowledgeable! Thanks More

by jcellissr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Apr 20, 2023 -

BMW of Bel Air responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Bel Air. Please don't hesitate to reach out if there's anything additional we can do for you.

April 06, 2023

I always use this dealership to service my 2019 X5. They are hands-down excellent great customer service and communication absolutely top-notch. More

by Ksjk746
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 08, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

March 29, 2023

Outstanding service from start to finish. The Service representative was detail in his assessement of what repair and parts were required to resolve the problem. To date I can say the service More

by markmcdaniels97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen- service rep
Apr 01, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2023

Exeptional service thank you for your help. Best service department ever. I will keep returning as a future customer. Keep up the great work. Thank you. More

by Acr2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Steve, John
Mar 17, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2023

Dealership found a cause of the check engine light. They provided a couple options for repair to get rid of the check engine light. More

by StevenH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
Mar 17, 2023 -

BMW of Bel Air responded

Hi, we appreciate you taking the time to leave us a response! Feel free to reach out to us if you need anything. Have a wonderful day.

...
5
...