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BMW of Bel Air - Service Center

Bel Air, MD

4.8
161 Reviews

161 Reviews of BMW of Bel Air - Service Center

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August 07, 2023

Excellent service all around, I would recommend this dealership for service. I don't know about buying a car. More

by klack8810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Aug 08, 2023 -

BMW of Bel Air responded

Hi, we appreciate your positive review about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 22, 2023

Very Professional! Staff is very friendly and the entire establishment is extremely clean and maintained. More

by Tycole03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Jul 24, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 20, 2023

I just love Andrew and his constant communication. Great Rates for work needed. I wouldn’t trust my car with anyone else. More

by Natasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 25, 2023 -

BMW of Bel Air responded

Hi Natasha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 13, 2023

I scheduled an appointment through the app. I was greeted at entry and asked what to confirm the services requested. My service technician was concise. I appreciate the video review of the comp More

by ritzb25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Jul 17, 2023 -

BMW of Bel Air responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

July 10, 2023

My experience at BMW of Bel Air was positive. I was greeted when I arrived, and Steve was my liaison. He kept me informed the entire time I was there and went out of his way to point different th More

by s4chrst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jul 11, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

Took our 530i in for a recall repair. Received a walk around video of the underside of the car highlighting the condition of the brakes, tires and suspension. The repair began on time an More

by tapco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam (Tech)
Jul 05, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 23, 2023

Friendly and quick service. I will definitely return for my next service. Thank you again. More

by Zachary C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Andrew
Jun 26, 2023 -

BMW of Bel Air responded

Hello Zachary, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 11, 2023

The service staff, particularly Steve Harold, are exceptional. I always have a good experience. i will continue to use BMW of Bel Air, MD for all my service requirements. More

by Michael Elliott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Harold
Jun 15, 2023 -

BMW of Bel Air responded

Hi Michael, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

June 07, 2023

Visited for a recall and maintenance check. I was pleasantly greeted upon arrival. They texted when the car service was completed. Great service, great customer service. More

by Dwtfish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven
Jun 11, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

May 29, 2023

Good, fast, honest, and informative service. I would recommend place to my family and friends. More

by Mosmith4271
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 01, 2023 -

BMW of Bel Air responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Bel Air and we hope to be of service again in the future.

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