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BMW of Bel Air - Service Center

Bel Air, MD

4.8
161 Reviews

161 Reviews of BMW of Bel Air - Service Center

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August 25, 2023

Stopped in for a recall on my veh. Steve was very friendly. He also informed me that my car was also due for a change of brake fluid. he told me it would not take long to do the servic More

by johnpro25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 29, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 24, 2023

nice people and love the video walk through. they take very good care my car More

by jackiedavis62658
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Ramirez
Aug 29, 2023 -

BMW of Bel Air responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2023

Started the morning with Andrew who was very polite and helpful..Stephen took over and I had a lot of questions which he answered very appropriately. Technician came with car and also explained about tir More

by Coulter1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen
Aug 29, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2023

The service good, timely, accurate and informative. The service desk and auto technician perform a good customer service job. I will bring my car back. and recommend Belair BMW to family and friends More

by dparrish177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
Aug 25, 2023 -

BMW of Bel Air responded

Hello, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of BMW of Bel Air and we hope to be of service again in the future.

August 19, 2023

Easily signed up for appointment using phone app. Dropped off vehicle for oil change. Service tech provided a short video of inspection. Dealer washed and vacuumed car after service. More

by tlname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold
Aug 24, 2023 -

BMW of Bel Air responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2023

The service technician was great and friendly. My car service was completed in a timely manner. More

by jenn4677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Herold
Aug 21, 2023 -

BMW of Bel Air responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 17, 2023

My service experience was excellent quick easy fast and walked me through everything so I quickly got an understanding of what services I needed More

by W.Clemons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 19, 2023 -

BMW of Bel Air responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

August 11, 2023

They were very responsive Saw me on a days notice extremely clean professionally staff Very happy More

by Difatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Aug 14, 2023 -

BMW of Bel Air responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Customer service was awesome and the mechanic contacted me as I was told and he was very professional. More

by Betty Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Aug 13, 2023 -

BMW of Bel Air responded

Hi Betty, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Outstanding customer support. Service Center team is top-notch and willing to help with any of your needs. Vehicle was cleaned inside and out for regular maintenance and questio More

by awebster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 11, 2023 -

BMW of Bel Air responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!