BMW of Bel Air - Service Center

Good service experience. Steve provides exceptional detail to completing my service appointment and what is upcoming Steve provides exceptional detail to completing my service appointment and what is upcoming More

Great service department! Many thanks to Andrew Ramirez and the rest of the team for helping with servicing both of my cars this time and during all of my previous visits. Many thanks to Andrew Ramirez and the rest of the team for helping with servicing both of my cars this time and during all of my previous visits. More

Very efficient and helpful, they have a personal touch. They are very good to deal with! They are very good to deal with! More

I had a great experience from start to finish. I bought a car from CarMax but came to get it inspected at BMW Bel Air. The service staff was friendly and honest; that’s a first for me! I will brin I bought a car from CarMax but came to get it inspected at BMW Bel Air. The service staff was friendly and honest; that’s a first for me! I will bring my car to them every time I need assistance in the future. Didn’t take to long either. More

They are always helpful and do great work, they keep my bmw driving like it was new bmw driving like it was new More

Great service department. Nice courteous and professional people behind the counter at the service department. I would bring another vehicle to Bel Air BMW for inspection. Nice courteous and professional people behind the counter at the service department. I would bring another vehicle to Bel Air BMW for inspection. More

Bel Air BMW is always on point! Never had any issues with staff and they make sure my car gets the NECESSARY service to keep it in good health! Never had any issues with staff and they make sure my car gets the NECESSARY service to keep it in good health! More

Did excellent work at a fair price. The service center fixed my vehicle on time and on budget. The service center fixed my vehicle on time and on budget. More

Service has always been great. I have been bringing four BMWs in for service and have never had any issues. I have been bringing four BMWs in for service and have never had any issues. More

The quote for a window regulator repair was over double what other shops in the area would do the work for. Additionally, when I arrived to pick up the car, they could not explain why there was an extra $2 what other shops in the area would do the work for. Additionally, when I arrived to pick up the car, they could not explain why there was an extra $25 charge for "Shop Fees" in addition to the $200 diagnostic charge. The diagnostic charge alone was quite steep, when questioned about the charges they did remove the $25 fee, but it did not appear they wanted the business. Communication with the service department was good, however, it was not a great overall experience. I will seriously reconsider going back. More