BMW of Bel Air - Service Center

This dealer exceeds all expectations for any dealership I have been to. Politeness, accuracy of diagnosis and price all make you feel like it’s not a dealer. The service managers are probably the best part o have been to. Politeness, accuracy of diagnosis and price all make you feel like it’s not a dealer. The service managers are probably the best part of the experience. More

Great 1st visit to BMW of Bel Air, but they were not successful in their efforts to repair my cruise control. successful in their efforts to repair my cruise control. More

Good no nonsense purchasing experience and great service department that communicates well with the customer. department that communicates well with the customer. More

Enjoy working with Steven in the service department. I respect his honest recommendations and opinions. He is very pleasant to work with either in person or during a call. Honestly, when scheduling my I respect his honest recommendations and opinions. He is very pleasant to work with either in person or during a call. Honestly, when scheduling my appointments, I always request Steven because he's trustworthy. In addition, the front desk staff is friendly and easy to work with. More

Steven is a great service advisor and is very people friendly. He is a great person at what he does. friendly. He is a great person at what he does. More

My service representative Andrew was very helpful and profession, and everyone was was friendly and profession, and everyone was was friendly and More

I have nothing but great things to say about BMW of Bel Air- specifically the service department. There was an issue with the programming of my new key, and although it took a some time they were able to Air- specifically the service department. There was an issue with the programming of my new key, and although it took a some time they were able to figure out why. They kept me posted with updates and price points regularly, made a video outlining what the repair was and how it was completed ,and advised what services I would need to take care of next. No one likes to get their car serviced, but at BMW of Bel Air they sure as xxxx make you feel a lot better about it. More

I had a great experience when buying and servicing my car. Everyone is so nice and professional. They really care about their customers. car. Everyone is so nice and professional. They really care about their customers. More

Fro Holly @ reception to Yani (Jonathan) the manager and everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to everyone in-between, they were very help and professional. All my questions were answered patiently --- and there were many! Special shout out to Steven ---service advisor, who helped me over the phone while I was traveling out of state.last month--- and this was before I had even met him. Happy Holidays More

Steven was very attentive to detail and provided the best customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. customer service. Very efficient and courteous. So too, I appreciated the video provided by the service technician. More